Inside Sales Representative

Description

• Share insights with the Product and Customer Success teams regarding feature requests and typical implementation needs for small-scale customers.
• Refine demo scripts, best practices, and quoting techniques based on customer feedback and personal closing data.
• Provide the marketing and BDR teams with feedback on lead quality, common objections, and winning pitches.
• Conduct concise, high-impact product demos that double as discovery sessions.
• Tailor Simpro’s value proposition to small office prospects (often 1–2 admin staff), highlighting key functionalities (quoting, scheduling, invoicing) relevant to their scale.
• Maintain consistent communication and follow-up cadences, ensuring no lead gets overlooked.
• Meet or exceed monthly/quarterly KPIs around deal velocity, close rates, and revenue.
• Generate concise, accurate quotes and proposals during or immediately after demo calls.
• Manage a large volume of smaller opportunities, guiding them from initial interest to close in a short cycle—often in a single call where possible.
• Uncover key customer needs, pain points, and success criteria within the demo, positioning Simpro’s features to address them immediately.
• Collaborate with BDRs to receive, assess, and act on qualified inbound/outbound leads.
• Stay current on product updates, industry trends, and competitor offerings that may influence the sales narrative.
• Keep the prospect engaged with real-time pricing and solution validation to reduce decision lag.
• Track all activity in the CRM (e.g., HubSpot or Salesforce): opportunities, stages, discovery notes, and outcomes of demo calls.

Requirements

• Organization & Prioritization: Able to juggle multiple deals at once while still delivering personalized experiences.
• Demo & Discovery Expertise: Comfortable running live demos as part of discovery, asking the right questions to uncover needs, and closing deals in a single call where possible.
• High-Velocity Mindset: Proven ability to manage numerous short-cycle deals concurrently, maintaining strict attention to detail and timeliness.
• CRM & Tech Savvy: Experience using Salesforce, HubSpot, or similar CRMs, plus virtual meeting/demo tools. Familiarity with AI dialers or automation platforms is a bonus.
• Industry Knowledge (Preferred): Understanding of the trade services (HVAC, Electrical, Security, or Fire) or willingness to learn quickly to address niche customer needs.
• Prioritize speed to quote and rapid follow-up to maximize conversion rates.
• Sales Experience: At least 1–2 years in a full-cycle or inside sales role (BDR/SDR to AE path is a plus) within SaaS or a technology-related field.
• Answer questions confidently and handle objections with ease.
• Collaboration: Works well with BDRs, Marketing, and Customer Success to ensure seamless handoffs and a positive customer journey.
• Communication & Presentation: Clear, concise verbal and written skills; adept at explaining product value while actively listening to customer pain points.

Benefits

• Home & Tech Scheme, a salary sacrifice to treat yourself to some new tech
• Flexible working environment
• Opportunities for career progression and development
• Enjoy up to 4 weeks a year of flexible 'Work from Anywhere' time!
• A discounts and cash back scheme
• A generous annual leave entitlement plus a personal leave entitlement
• Casual dress and relaxed office environment
• Employee Assistance Programme (24/7 confidential support on relationships, bereavement, finances)
• Paid Volunteer Leave Days
• Home Office Allowance
• Private Health Insurance
• Generous Parental Leave Program
• Happy hours and office games
• Life Insurance
• Company pension scheme, with 5% employer contribution
• Public Holiday Exchange Scheme
• Talent Referral Programme – get rewarded for referring a friend to join our team!
• Cyclescheme, a salary sacrifice to treat yourself to a bike & equipment
• Diverse training & internal networking opportunities across all of our product lines

Training + Development

Interview process

Visa Sponsorship

Security clearance