Senior Property Manager

Description

• Has supervisory responsibilities for up to 6 direct and/or indirect reports including Associate Property Managers, Operation Managers, Portfolio Assistants, Portfolio Administrators and Administrative Assistants.
• Provide mentoring, coaching, direction, and leadership to employees in order to achieve company and client results
• Take proactive approach to identify and capture new business, referral or consulting opportunities
• Maintain courteous, professional, service-oriented rapport with tenants and owners
• Ensure on-going contracted vendor services are performed on schedule and on budget, ensuring services meet contract specifications
• Act proactively to identify opportunities to add value to clients and client’s assets
• Interface with property vendors and contractors to ensure prompt response to maintenance issues
• Attend construction meetings
• Review and approve, within prescribed limits of authority, vendor and contractor invoices
• Promote and maintain a positive working environment in alignment with Kidder Mathews values and culture
• Review and collect receivables from clients
• Review monthly operating statements as prepared by Property Accountant
• Review contract specifications and makes necessary changes or updates
• Prepare financial analysis for new leases and lease renewals, as required by client
• Administer Property Management Agreement, to include tracking renewal and expiration dates, fee increases, report and budget due dates, etc.
• Ensure monthly physical property inspections are completed; partner with contractors/building engineers to follow through on any needed repairs or maintenance
• Conduct new tenant orientation
• Review final punch list prepared by Construction Manager and ensures that all punch list items are corrected
• Supervise tenant move in and move out process and conduct move in and move out walk throughs with tenant
• Partner with Construction Manager and General Contractor to ensure schedules are met and improvements are performed in accordance with tenant requirements and building standards
• Promote and foster courteous, professional and collaborative relationships with co-workers and members of other Kidder Mathews divisions
• This is a standard office environment with standard office noise like talking, office equipment, etc. In addition, this position may visit tenant sites in various settings which can be industrial in nature with loud noises and mild fumes.
• Manage and lead a team which may include Property Manager(s), Administrative Assistant(s), Operation Manager (s), Portfolio Administrator(s) and Portfolio Assistant(s) including recruitment, onboarding, supervision, scheduling, training, development, evaluation and disciplinary action of employees
• Generate and/or review with Property Accountant and approve annual CAM reconciliations Review and approve monthly accruals
• Create tenant emergency procedures manual for new assignments
• Request/review/recommend bids for contracted services
• Partner with Property Accountant(s) to ensure accurate and on time accounting deliverables
• Take proactive approach to leasing and referral opportunities
• Act as “team captain” for annual budgeting process in conjunction with Property Manager(s), Operations Manager (s), Property Accountants, Building Engineers and other support staff
• Provide financial analysis for new leases and lease renewals
• Partner with Building Engineers or contracted maintenance vendors to schedule repairs and work orders
• Meet with tenants and negotiate lease renewals in accordance with Client’s specified lease perimeters, as appropriate
• Encourage and promote cohesive and collaborative relationship with listing agent(s).
• Conduct walk throughs, as needed, with Construction Manager and General Contractor and tenant during construction process
• Prepare annual corporate operating budget for assigned portfolio
• Has indirect supervisory responsibilities for Building Engineers.
• Ensure all vacant space is in “market ready” condition based on individual client requirements
• Ensure budgeted maintenance and repairs are performed on schedule
• Generate and/or review and finalize monthly operational narrative report to client. Review and mentor Property Manager (s) on your team in the property budget, CAM, financial reporting, and corporate budget processes.
• Maintain construction file
• Review monthly operating statements for assigned portfolio
• Create tenant “welcome package” for new assignments
• Promote and foster confident, comfortable relationships with tenants and owners
• Responds to and resolves tenant concerns; meets with tenants as required to ensure that tenant needs are met, and that high quality property management service is achieved
• Hold final accountability for annual property budgets

Requirements

• Accurate, attentive, detail oriented, with strong analytical skills
• Demonstrated understanding of the budgeting process
• Willingness and demonstration of professional development and continual learning
• Real Estate License required
• Ability to work with minimal supervision and lead by example
• Demonstrated ability to recognize high quality maintenance work
• Demonstrated ability to read, understand and abstract leases and contracts
• Professional communication etiquette with good oral and written communication skills
• Must have working vehicle, valid driver license and current auto insurance
• Demonstrated financial analysis skills
• Ability to prioritize and organize work load in order to meet daily, weekly and monthly deadlines
• Ability to travel locally
• Strong knowledge of Property Management processes and procedures
• 2+ year supervisory experience
• Ability to work outside of normal office hours to meet various deadlines
• Ability to provide excellent customer service
• 7+ years Commercial Property Management experience
• Good communication and organizational skills. Ability to build relationships with clients, vendors and internal partners
• Ability to speak, write and understand English
• Strong computer skills (MS Excel, Word, PowerPoint, Outlook)
• Demonstrated ability to function in a team environment and proactively problem solve
• Demonstrated ability to follow through and complete tasks
• While performing the duties of this job, the employee is regularly required to talk and hear. This position is rarely active but may require standing, walking, bending, kneeling, stooping, and crouching. The employee must frequently sit and use a computer for long periods of time. Specific vision abilities are required to do this job including close vision. The employee must sometimes lift and/or move items up to 10 pounds. The employee must be able to drive for short to moderate distances and/or times. The employee must often walk through the outdoors and various terrain environments. The employee may be required to access building roof and mechanical areas via stairways or access ladders.
• Bachelor’s Degree or a combination of education and experience

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance