Provide guidance to HR colleagues and line managers on payroll policies and best practices
Conduct detailed payroll reconciliations and support financial audits by providing necessary documentation and insights
Ensure accurate data management and processing within payroll and HR systems, proactively identifying and resolving discrepancies
Stay up-to-date with changes in payroll legislation and ensure compliance across all payroll operations
Maintain strong relationships with external stakeholders including HMRC, pension providers, and other third parties
Contribute to People team projects, offering payroll insight and expertise where required
Act as the main point of contact for escalated and complex payroll queries, resolving them efficiently and professionally
Maintain the highest standards of confidentiality and data protection in all aspects of your work
Provide in-depth payroll reporting and analytics to support internal stakeholders and drive business decisions
Ensure all statutory payments (e.g., tax, NI, pensions, student loans) are correctly calculated and paid on time
Lead the delivery of accurate, compliant, and timely monthly payroll processes across all employee groups
Review and improve internal payroll processes to drive efficiency, compliance, and service quality
Requirements
cipd
sap
workday
excel
payroll
uk legislation
Ability to manage conflicting priorities, meet tight deadlines, and remain calm under pressure
Proven experience in a payroll specialist or similar role, ideally in a complex or multi-site organisation
CIPD or CIPP qualification (or working towards) would be advantageous
High attention to detail and accuracy, particularly when under pressure
Strong knowledge of UK payroll legislation and statutory requirements
Experience working with HRIS/payroll systems; knowledge of SAP, Workday, or similar systems is a plus
Experience managing complex or high-volume payrolls from end to end
Confident and proactive in identifying issues and recommending solutions
A strong sense of integrity and discretion when handling sensitive data
Proficient in Microsoft 365, with strong Excel skills essential
Strong communication and interpersonal skills, with the ability to build trust across all levels of the business
Benefits
Information not given or found
Training + Development
Information not given or found
Interview process
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Visa Sponsorship
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Security clearance
Information not given or found
Company
Overview
30 Years
Experience in Water Services
The company has extensive experience providing water services to the region.
2,000 Employees
Dedicated Staff
The company employs a large team to deliver vital water services.
1.6M People
Serving the Community
The company plays a vital role in managing the water supply for over 1.6 million people across multiple regions.
South West Water is a leading provider of water and wastewater services, covering Cornwall, Devon, and parts of Dorset.
The company is known for pioneering innovation in water treatment and sustainability efforts across its service regions.
Specializes in providing clean, safe water and efficient wastewater treatment to both residential and commercial customers.
Committed to ensuring the highest standards of water quality and environmental stewardship in all its operations.
One of the standout projects includes the upgrade of wastewater treatment facilities to meet growing demand and environmental standards.
South West Water's operations span a variety of sectors, including residential, commercial, and industrial water services.
Culture + Values
Trusted
Collaborative
Responsible
Progressive
Environment + Sustainability
100k tonnes CO₂
Operational carbon emissions target
The company aims to achieve net zero by 2030 by reducing operational carbon emissions by up to 100,000 tonnes of CO₂.
100%
Electric vehicle fleet
The company operates a 100% electric car and van fleet, contributing to reduced emissions.
250k trees
Tree planting initiative
The company plans to plant 250,000 trees by 2025 to support reforestation and carbon sequestration.
£2.5B investment
Sustainability investment
The company has committed £2.5 billion from 2025–2030 for storm overflow reduction, nutrient pollution prevention, and biodiversity conservation.
Biogas capture from wastewater treatment and use for vehicle fuel or grid injection
Hydro-electric generation at Mary Tavy, solar PV and wind on-site
Reducing leaks by 15%
Restoring peatland to store carbon and enhance biodiversity
Since 2019, nature-based solutions include managing 126,733 ha land, restoring 3,907 ha peatland
Inclusion & Diversity
30%
Gender Diversity Target
Committed to increasing gender diversity in boardrooms and business leadership.
10k Interns
Black Internship Initiative
Supporting the 10,000 Black Interns initiative to expand career opportunities.
Disability Confident employer
Women’s Network, LGBTQ+ Network, and other employee networks influencing business direction
Mental Health Awareness Month, Black History Month, and guest‑speaker events hosted
Company‑wide statement: “Be Rock Solid – Build trust and be trusted”; “Be You – bring your best… make your mark”; “Be the Future – Embrace change. Drive Progress. Own the challenge.”