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Residence Supervisor
Vita Student
Supervise and support the day-to-day operations of a residential property, ensuring a safe and welcoming environment for students.
14d ago
£28,000 - £28,000
Entry-level
Full Time
Liverpool, England, United Kingdom
Onsite
Company Size
241 Employees
Service Specialisms
Student Accommodation
Customer Service
Hospitality
Sector Specialisms
Industrial
Energy
Infrastructure
Buildings
Residential
Commercial
Water Resources
Heavy Civil
Role
What you would be doing
operational oversight
team training
team development
goal setting
product knowledge
customer engagement
- Audit and oversee, operational practices and makes suggestions for improvements to the management team.
- Train new team members in company standards, customer service and operational duties ensuring brand delivery at all times.
- Motivate, coach and mentor team members to exceed goals and create a positive working environment during shifts.
- Work with the management team to set, evaluate, operations, logistics, projects and overall strategic goals.
- Maintain strong knowledge of company products and services, offering support and information to team members.
- Connect with customers and develop strong relationships to encourage a strong Vita Student community.
- Supervise team members with operational duties, providing feedback where necessary and reporting team performance to management.
- Create an atmosphere centred on delivering first class service.
What you bring
communication
problem solving
hands-on
proactive
team player
experienced
- Have excellent communication and problem-solving skills
- We’re not looking for professional cleaners, but need people who can demonstrate a hands-on, proactive approach to maintaining the cleanliness and safety of communal areas.
- You must be a strong team player with a passion for working with people and customers
- An experienced customer service professional, well-versed in delivering premium experiences to residents & guests.
- Possess high personal standards and attention to detail
- Be highly self-motivated and flexible
- Whilst we aren’t necessarily looking for an experienced manager, we are looking for someone who has played a key role in supporting, mentoring, guiding and coordinating colleagues in a Supervisory / Team Leadership role.
Information not given or found
Training + DevelopmentInformation not given or found
Interview process
Information not given or found
Visa Sponsorship- unable to offer right to work sponsorship
- satisfactory pre-employment checks which will include disclosure & barring service (dbs) checks
People also searched
Company
Overview
2012
Foundation Year
The company was established in 2012 as the starting point of its mission to modernize student accommodations.
29 Communities
Properties Operated
Operates and manages 29 student accommodation communities across the UK and Spain.
10,009 Beds
Accommodation Capacity
Provides housing for over 10,000 students across its portfolio of properties.
£600m Deal
Major Financing
Secured a landmark £600 million funding deal to support its development projects.
- Modernising characterless student halls into vibrant, amenity-rich homes.
- Specialises in residential student accommodation entwined with hospitality-style amenities.
- Standout: Career-launching events and alumni support, including a global network.
- Unusual detail: Repurposes disused offices into high-rise student hubs with gyms, cinemas, coworking spaces.
- We create a vibrant and welcoming community.
- We provide a home that supports student success and wellbeing.
- We innovate and continuously improve to create exceptional living experiences.
- We are always committed to being transparent, honest, and accountable.
- We embrace diversity and strive to create a culture where everyone feels included and valued.
Net Zero by 2050
Environmental Commitment
Striving to achieve net zero status by the year 2050.
50% Reduction
Carbon Emissions Goal
Aiming to reduce operational carbon emissions by half by 2030.
- All new developments adhere to sustainability criteria, including energy-efficient systems and sustainable building materials.
- Operational properties are increasingly using renewable energy sources.
- Focus on reducing waste and increasing recycling across all sites.
- Working towards reducing water consumption and improving efficiency in all properties.
40%
Gender Balance in Leadership
Female representation in senior leadership roles within the organization.
- Committed to fostering an inclusive and diverse workplace.
- Focus on equal opportunities and striving for gender balance in leadership roles.
- Continuously improving gender representation across all teams.
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