Quality & Safety Assurance Manager (SHEQ)
Sureserve
Lead SHEQ compliance and safety assurance for smart meter projects.
6 days ago ago
Experienced (8-12 years)
Full Time
Newmarket, England, United Kingdom
Hybrid
Company Size
1,600 Employees
Service Specialisms
Building Services
Electrical Engineering
Mechanical Engineering
Energy Management
Facilities Management
Asset Management
Construction Services
Project Management
Sector Specialisms
Social Housing
Public Buildings
Education
Energy Services
Industrial Buildings
Commercial Buildings
Energy Services
Insulation
Role
What you would be doing
incident investigation
audit management
compliance reporting
safety planning
register maintenance
client advisory
- Lead and support investigations into incidents, non-conformances, and client concerns, ensuring thorough root cause analysis, transparent communication, and robust corrective actions,
- Ensure client-specific SHEQ requirements are fully integrated into operational delivery plans, and that all documentation, processes, and reporting meet contractual and legislative standards,
- Manage the end-to-end audit and compliance process, ensuring timely completion, consistent quality, and meaningful feedback to both internal stakeholders and clients,
- Act as a trusted advisor to clients, providing informed, solution-driven guidance on all health, safety, environmental and welfare matters, building confidence through expertise, transparency, and timely communication,
- Hold regular performance and development reviews,
- Embed SHEQ input across all project stages, from tender and mobilisation through delivery and close-out, ensuring client deliverables are achieved safely and compliantly,
- Champion a positive SHEQ culture through active coaching, behavioural engagement, and visible leadership, embedding accountability and ownership throughout operational teams,
- Support the continuous development and governance of the Company Business Management System, ensuring it remains aligned to client requirements, industry best practice, and audit findings,
- Lead the coordination and delivery of Toolbox Talks and communications,
- Contribute to and oversee the preparation of Project Health & Safety Plans,
- Provide operational and technical SHEQ support to Operations, collaborating closely with Contract Managers and Client Representatives to address issues, identify trends, and prevent reoccurrence,
- Oversee maintenance of all registers, records, and compliance documentation, ensuring integrity, traceability, and readiness for client or regulatory audit,
- Support and represent the business in client meetings, presenting SHEQ performance data, progress against action plans, and demonstrating continual improvement.
- Produce clear, data-driven audit reports and trend analysis for the Senior Management Team and clients, highlighting performance, emerging risks, and opportunities for improvement,
- Maintain full control of compliance case files and action tracking, ensuring timely close-out and visibility of progress to both senior management and clients,
- Working closing with Head of SHEQ to lead the delivery of a proactive, client focused compliance and assurance framework across all contracts, ensuring safety, quality, and performance standards are consistently met and exceeded,
What you bring
nebosh
gas safe
microsoft office
ccn1
cma1
met1
- A full, clean driving licence,
- Qualified in Single Phase 1 Rate and 2 Rate metering,
- NEBOSH General Certificate is desirable.
- Compliance with Gas Safe and MOCOPA standards, Advanced proficiency in Microsoft Office,
- Strong people skills,
- Experience within the Gas and Electric Metering industry,
- Effective organisational and delegation skills,
- 3 Phase certification is desirable,
- Experience in the installation and auditing of metering work,
- Minimum gas qualifications of CCN1/CMA1 and MET1,
- Experience in planning activities is desirable.
- Experience using job management systems is desirable,
- Excellent time management skills,
- Experience in secretarial or administrative work is desirable,
- IOSH Managing Safely certification is desirable,
- Virtual GP service, 24/7, 365 days, available for employees and your immediate family
- Company car or travel allowance
- Employee assistance programme (EAP), available 24/7. 365 days, for employees and your immediate family
- Bike2Work scheme
- Life assurance
- Enhanced maternity, paternity, adoption leave, and other family friendly policies such as carer’s leave, neonatal leave, IVF, and assisted conception leave
- Competitive salary and performance-based bonus
- Contributory Pension scheme
- 29 days annual leave inclusive of bank holidays
- Sureserve Benefits Hub, accessing over 1000’s retail discounts
Information not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearance- eligibility checks with a 3rd party, including right to work in the uk
- dbs checks
Company
Overview
- Delivers reliable energy efficiency services across the UK.
- Specialises in energy management, compliance, and asset maintenance.
- Focuses on optimising energy use and ensuring regulatory compliance for clients.
- Works with a broad client base, from local authorities to major utilities companies.
- Renowned for expertise in providing turnkey solutions for energy efficiency and environmental control.
- Has completed diverse projects, including residential refurbishments and industrial energy upgrades.
- Utilises innovative technologies to drive energy savings and sustainability.
- Strong presence in both public and private sector projects across the UK.
- Regularly involved in large-scale infrastructure projects focused on reducing energy consumption.
- Delivering excellent customer service
- Achieving high levels of quality and efficiency
- Striving for continuous improvement
- Operating with integrity and accountability
- Fostering a collaborative, team-oriented culture
- Respecting and valuing diversity within the workforce
- Being passionate and proud of the work we do
2050
Net Zero Target
The company has set a long-term goal to achieve net zero emissions by reducing and offsetting greenhouse gas emissions across its operations.
- Commitment to reducing carbon emissions across operations
- Promoting energy efficiency and sustainability in all projects
- Utilizing sustainable building materials and processes
- Measuring and improving environmental impact through comprehensive data collection
- Engaging with suppliers to align on sustainability practices
- Achieving reductions in waste generation and promoting recycling initiatives
25%
Women in Leadership
of the leadership team represent women.
- Committed to building a diverse and inclusive workforce
- Providing equal opportunities for career progression and development
- Implementing training programs to raise awareness of unconscious bias
- Promoting a culture of respect and inclusivity across the organization
- Supporting flexible working to promote work-life balance
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