QC Manager - Low Voltage [R]

Description

• Review compliance data, reports, and corrective action plans; ensure timely and effective resolution of issues.
• The individual in this position will periodically walk, kneel, sit, crouch, reach, stoop, read/see, speak, push, pull, lift, stand, and finger/type. The frequency of each action varies by workflow and field activity.
• Stooping - Bending the body downward and forward by the spine at the waist.
• Supervise and oversee telecommunications closets.
• Conduct regular audits of service delivery, facility operations, and technical maintenance programs to ensure compliance with company, client, and regulatory requirements.
• Supervise and train other technicians.
• Track key performance indicators (KPIs) and develop reports to leadership on compliance performance, risk areas, and improvement opportunities.
• Lead compliance and quality review meetings, producing actionable outcomes for continuous improvement.
• Constantly reads written communications and views mail submissions. Will also need to read blueprints and take/verify field measurements.
• Participate in regional and corporate initiatives to standardize and improve compliance frameworks across the Services business unit.
• Partner with Regional Directors, Site Managers, and technical staff to establish quality and compliance goals, monitor progress, and resolve deficiencies.
• Maintain and update compliance logs, audit findings, and corrective actions in alignment with company standards.
• Coordinate with third-party auditors, regulators, and clients on quality and compliance-related matters.
• Provide training, guidance, and coaching to managers and staff on compliance requirements and quality standards.

Requirements

• 5-10 years of experience in quality compliance, quality assurance, or program management in facilities, construction, or technical services.
• Background Checks for Badging/Security Clearances (if applicable)
• Experience supervising and mentoring technical staff (engineers, inspectors, auditors).
• Grasping - Needs to apply pressure to an object with fingers and palm regularly.
• Ability to work in a fast-paced environment and be able to function as part of a high-performance team.
• Reaching - Extending hand(s) and arm(s) in any direction for various lengths of time.
• Balancing - Ability to maintain body equilibrium to prevent falling and to walk, stand or crouch.
• Heavy Work. Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects.
• Visual acuity and ability to operate a vehicle as certified and appropriate.
• Knowledgeable with software in MS Office (Excel, Project, Word, SharePoint).
• Ability to work under pressure and meet deadlines.
• Verification of Work Authorization and Employment Eligibility
• Sometimes operates a computer or tablet and other office machinery, such as a calculator and phone.
• Climbing - Ascending or descending ladders, stairs, scaffolding and ramps at various heights.
• Advanced skills in data-driven decision-making, performance metrics, and continuous improvement processes.
• Walking - The person in this position needs to frequently move about the jobsite.
• Preferred: BICSI Certified Technician
• Valid driver's license.
• Ability to work collaboratively in mobile work environment.
• Physical Exam (if applicable)
• Bachelor's degree in engineering, construction management, facility management, or related field; equivalent professional experience may be considered.
• Effective written and oral communications skills and detailed.

Benefits

• Substance Abuse Screening

Training + Development

Interview process

Visa Sponsorship

Security clearance