Property Manager

Description

• Inspect properties to ensure the highest standards are maintained, evaluating maintenance and grounds. Conduct regular inspections of vacant units for market-ready condition. Audit leases, resident files, and move-in paperwork to ensure accuracy and completion
• Manage the renewals process, unit availability, listings content, and marketing channels
• Quarterly off-site meetings with your manager to celebrate wins, issue solve and ensure you are set up for success. Plus, the process is rewarding, and the results are great for your career
• Lead regularly scheduled meetings to report on both leading and key performance indicators for all communities and scattered site portfolios. Take action as necessary if goals are not being met
• Lead and manage on-site team members, holding them accountable for their assigned responsibilities
• Learn and ensure compliance with all Fair Housing Laws including local, state, and federal housing regulations (We provide training!)
• Review and audit property performance vs. budget, communicating with the corporate office and ownership entities as necessary
• Handle resident accounting tasks such as rent collection, security deposit reconciliations, delinquency follow-up, posting payments, and preparing deposits
• Maintain good rapport with all prospective and current residents, vendors, and Fairlawn team members
• Serve as an emergency contact for the property
• Provide exceptional customer service and serve as an ambassador of the Fairlawn brand
• Contribute to the preparation of annual operating and capital budgets. Monitor the progress of capital budget items, regularly reporting to the corporate office on the progress

Requirements

• Excellent written and verbal communication skills
• Have previous leasing or sales experience (Preferred)
• Have a thorough knowledge of lease terms, specifications, and policies
• Ability to work independently and also to work closely with other team members
• High School diploma or GED (Bachelor’s Degree preferred)
• 3+ years of property management experience required
• Have a proven record of successfully leading teams
• Are proficient with relevant technology (e.g., Microsoft Office, AppFolio, Outlook) and can easily adapt to changing technology
• Demonstrate superior attention to detail, high energy, and a positive attitude
• Availability to work longer hours and weekends during prime leasing season and turnover (specific dates vary from year to year)
• Strong customer service background
• Must be able to obtain an Illinois Residential Agent License within 1 year of employment (Illinois Properties ONLY)
• Must be able to perform the physical functions of the position resident communications, not limited to the ability to walk properties, complete physical inspections, deliver communications, and show properties
• A valid driver’s license and reliable transportation
• Have the ability to give and receive real-time feedback with a positive mindset
• Have at least 5 years of people management experience

Benefits

• The opportunity to work for a growing organization where you are valued and can have a direct impact
• Company events to promote team cohesion
• 401(k) Retirement Plan with Match to invest in your future wealth and retirement
• Wellness Days to focus on being your best self. We want you to have time to disconnect and recharge in a way that works for you
• Employee sponsored benefits including Short Term Disability, Life Insurance, Critical Illness, Accident, Flexible Spending, and H.S.A. Accounts to avoid costly medical expenses due to gaps and ensure that all your medical needs are met
• Competitive Pay. We are ready to invest in you!
• Paid Vacation, Sick Leave, and Holiday Pay to help you reset and come back rejuvenated and refreshed
• Medical, Dental, Vision, and Life Insurance to access care for positive health outcomes and your overall wellbeing

Training + Development

Interview process

Visa Sponsorship

Security clearance