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Account Director - Technology Sector (Consulting & Engineering Services)
Arcadis
Lead growth and strategy for North American tech sector client accounts at Arcadis.
13d ago
$182,293 - $209,636
Expert & Leadership (13+ years)
Full Time
Birmingham, AL
Office Full-Time
Company Size
36,000 Employees
Service Specialisms
Consulting
Engineering
Architecture
Project Management
Design
Technical Services
Construction Services
Urban Planning
Sector Specialisms
Infrastructure
Water
Environment
Buildings
Transport
Utilities
Role
What you would be doing
pipeline management
account planning
project delivery
data capture
value proposition
client strategy
- Share knowledge and understanding of key trends and emerging opportunities for our target clients and the technology sector that are aligned with Arcadis’ mission to improve quality of life
- Manage pursuits, contribute to bid/no-bid decisions by providing local knowledge, oversee proposal preparation, and support the achievement of successful pursuits.
- Create a positive account team culture built on growth and accountability
- Maintain a focus on CX throughout all client interactions at each touchpoint
- Capture client data on regional accounts, including track record, case studies, sales collateral relationship history, and delivery lessons learned, and make available to support continuous improvement across accounts managed
- Work with peers within global sector to develop sector synergies
- Engage with operations/delivery teams to drive necessary resource outcomes to support growth and delivery excellence for the account
- Prepare and execute account plans to translate strategy into concrete objectives, actions, and outcomes
- Manage the regional pipeline and feed opportunities into the business line pipeline to ensure an optimal flow of pursuits to achieve set targets.
- Project delivery for key client(s)
- Develop relationships throughout Arcadis to foster cooperation and to maximize opportunities to cross-sell and move up the client value chain
- Definition and execution of client strategy, sharing and using sector insights
- Mentors and shares best practices with fellow account leaders and identifies emerging client development talent
- Work with project teams in operations to achieve high performance, growth, and personal development
- Mobilizing talent: Embracing new workforce profiles and planning approaches, attracting and developing talent, leveraging talent in different markets, catalyzing a movement to benefit client outcomes and Arcadis performance.
- Work collaboratively with Solutions and Service leaders to manage the development and alignment of Arcadis value propositions into commercially viable propositions for the account, demonstrating value-creating outcomes for our clients
- Develop and maintain knowledge and understanding of the target clients and the technology sector to identify key trends and emerging opportunities, with existing clients and across the sector
- Actively support marketing strategies (campaigns, events) for the targeted clients and its sector
- Implement new business models and apply new commercial skills as developed by the commercial excellence function
- Lead development of client account strategy in line with Arcadis business objectives and market sector strategies through annual and multi-year plans
- Develop and expand a network of relationships across Operations and Solutions, leveraging these to enable Arcadis to have maximum impact on our clients
- Drive overall growth in client account plan bookings, gross margin, and collections to meet or exceed planned targets
- Develop and leverage a network of enduring relationships across the client locally to understand their business needs, position Arcadis as a trusted partner, and contribute to the growth of Arcadis’ relationship with clients
- Work with the (G)BA Sales teams to determine client strategy
- Foster collaborative working relationships with operations leads to assure end-to-end people management results in qualified resource availability and excellent retention
What you bring
data-driven
tech savvy
executive relations
leadership
sales strategy
entrepreneurial
- Data and technology: Adopting data-driven decision-making, leveraging data to create, identify and demonstrate differentiated value. Tech savvy and comfortable and curious about technologies.
- Ambitious mindset and a drive to grow the business and meet targets
- Aptitude to manage relationships at the executive level
- Ability to inspire and enthuse Account and Pursuit Teams to bring their best
- Demonstrates experience as a senior client developer with a significant presence in the sector regionally or from a broader global perspective
- Thrives in collaborative working relationships to promote diversification of client accounts from a growth perspective and to assure engagement as a community
- Proven track record of developing and implementing sales strategies to profitably grow client accounts
- Strong communication skills to present Arcadis’ value propositions, manage through complex topics, and conflict resolution
- Demonstrates significant leadership capability and the ability to inspire multi-disciplinary teams around a common purpose
- Entrepreneurial attitude and strategic focus with excellent commercial drive and decisiveness
- Breadth of experience: Working across different industries and business lines and/or functions, managing relationships that impact people/growth/solutions across organizational boundaries to drive positive client outcomes.
- Demonstrates client-focused perspective on relationship building and partnership to improve outcomes for our client’s business objectives
Information not given or found
Training + DevelopmentInformation not given or found
Interview process
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Security clearanceInformation not given or found
Company
Overview
1888
Year Founded
The company was established in the Netherlands with a focus on reclaiming wetlands.
30+ Countries
Global Presence
Operates in over 30 countries worldwide, showcasing its extensive international reach.
€5B
2023 Revenue
Achieved €5 billion in gross revenues, reflecting strong financial performance and strategic growth.
- Evolved into a global design, engineering and consultancy powerhouse.
- Excels in major infrastructure, water management, urban building, transport and industrial manufacturing projects worldwide.
- Recent standout assignments include flood defences in New York, the Sydney Metro, and sustainable legacy planning for the Paris Olympics.
- Structured around core business areas—Places, Mobility, Resilience and Intelligence—backed by digital centres of excellence.
- Notable for blending data-driven tools with traditional consulting to optimise asset lifecycles and smart infrastructure.
- People First
- Collaboration
- Client Success
- Integrity
- Sustainability
Net-Zero by 2035
GHG Emissions Target
Commitment to achieving net-zero across the entire value chain.
70% Reduction
GHG Emissions Target
Aiming for a 70% reduction in absolute scope 1 and market-based scope 2 GHG emissions by 2026, measured from a 2019 baseline.
58% GHG Reduction
Emissions Progress
Achieved a 58% reduction in scope 1 and 2 GHG emissions by end-2023 compared to 2019 levels.
100% Renewable Energy
Energy Consumption
Purchases renewable electricity certificates to cover all office and work-from-home energy use.
- Transition of company fleet to EVs by 2030 (currently 26–35% by late 2024)
- 50% reduction in air travel emissions by 2025 (currently ~29%)
- 35% reduction in business travel emissions by 2025 (already at ~37%)
- Joined supply-chain emissions platform in 2023 to capture supplier scope 3 data
>40% Female Workforce
Gender Diversity Goal
Targets over 40% of workforce to be female by the end of 2026, reflecting a strong commitment to gender balance.
Top 25% eNPS
Employee Satisfaction Ranking
Aims to remain in the top 25% of the professional services sector for employee satisfaction, as measured by eNPS scores.
- Continues to develop people through Skills Powered Organisation and Energy Transition Academy
- GEC recruitment drive and increased focus on global roles to support diverse career paths
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