CT Careers Trainee (Target Class Eligibility Services Worker)(Hybrid)

Description

• Stay connected! Log in daily to your JobAps Personal Status Board to track your status and check email (including spam/junk folders) for updates and tasks.
• interpret charts, graphs and tables;
• establish and maintain cooperative relations with superiors, associates and general public;
• acquire knowledge and skills required for the target classification;

Requirements

• Experience conducting interviews, gathering, and analyzing confidential information while working in-office, remotely or on the phone
• utilize computer software.
• Experience with Microsoft Office Suite (Word, PowerPoint, Outlook, Excel, Teams, etc..) while working in-office or remotely
• Referral Questions: This posting may require completion of additional Referral Questions (RQs), which must be completed by the questionnaire’s expiration date. If requested, RQs can be accessed via an email sent to you after the job close date or by visiting your JobAps Personal Status Board (Certification Questionnaires section).
• Ability to
• read, interpret and understand written material;
• Experience communicating via phone, Microsoft Teams, email, and/or in person while working in-office, remotely or on the phone
• Experience managing multiple priorities and practicing time management skills while working in-office, remotely, or on the phone
• Experience providing customer service in a fast-paced, person-centered environment with exposure to a culturally diverse population while working in-office, remotely, or on the phone
• Experience with computer applications and software or while working in-office, remotely, or on the phone
• perform basic arithmetical computations;
• Oral and written communication skills;
• A bachelor's or master's degree in human services
• understand, evaluate and solve problems by exercising judgement and logic;

Benefits

• Professional growth and development opportunities.
• Bachelor's degree and/or qualifying experience: SH 15 Step 1 - $52,349
• In a department or institution receives training in introductory governmental work for development of skills and knowledge in field of public administration in order to qualify for advancement into agency professional positions;
• Candidates with a Bachelor’s Degree will serve a one (1) year training program.
• Master's degree: SH 15 Step 2: $54,243
• Candidates with a Master’s degree will serve a one (1) year training program.
• A healthy work/life balance to all employees.
• Eligibility for promotion to the target classification of Eligibility Services Worker is earned upon successful completion of the training program.
• The State of Connecticut is an eligible Public Service Loan Forgiveness employer, meaning you may be eligible to have qualifying student loans forgiven after 10 years of service. Click here for more information.

Training + Development

Interview process

Visa Sponsorship

Security clearance