Commercial Administrator

Description

The Commercial Administrator role sits within the Utility Division supporting the Thames Water contract, where the incumbent will manage payment applications, generate reports, ensure timely client submissions, raise purchase orders and maintain rigorous query management.

• Process subcontractor payment applications accurately and on time
• Submit client applications in line with contract stipulations
• Prepare and maintain reports on application status and queries
• Raise purchase orders following approval processes
• Manage and resolve queries efficiently
• Prioritise and monitor individual workload
• Promote a culture of contractual awareness
• Adhere to Lanes Group policies and responsibilities
• Build effective relationships with engineers and internal teams
• Interact effectively with personnel at all organisational levels

Requirements

The successful candidate must work accurately and efficiently, identifying issues and delivering practical administrative solutions that uphold high customer satisfaction in a fast‑paced environment.

• Demonstrate a strong work ethic and respect health & safety standards
• Proficient in Microsoft 365
• Communicate professionally in writing and verbally, with proper telephone etiquette
• Act resourcefully and proactively to solve problems
• Multitask, prioritise and work under pressure independently

Benefits

Based at the Customer Solution Centre in Slough, the permanent full‑time position offers a £27,081 annual salary, a 37.5‑hour week, 24 days holiday plus bank holidays, an onsite restaurant, personal learning opportunities, workplace pension, onsite parking, free wellbeing support and a friendly working environment.

• Benefits: 24 days holiday + bank holidays, onsite restaurant, personal learning, workplace pension, onsite parking, free wellbeing support, friendly environment

Training + Development

Interview process

Visa Sponsorship

Security clearance