Lead Restaurant Bartender

Description

• Take the lead in creating and setting up house cocktails that are balanced, innovative, and cost effective.
• Maintaining proper bar bible.
• Ensure that the bar and restaurant area are organized and clean throughout the day.
• Welcome and acknowledge all guests according to company standards and anticipate and address guests` service needs.
• Participate & Lead in updated training for beverages, and beverage service standards for new hires and refresher trainings. He/She must ensure that all Colleagues are following Standards of Service.
• Take orders, prepare, and serve food, alcoholic, and non-alcoholic beverages to guests, courteously and efficiently according to hotel specifications.
• Check in with guests to ensure satisfaction with each food course and/or beverages as well as the ability to handle guest complaints in a professional manner.
• Maintain stock and supplies, as well as assisting in monthly inventory and ordering.
• Assist in monthly LBW inventory count.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 60 pounds without assistance.
• Complete closing duties (specified below)
• Communicate and work closely with the kitchen regarding menu questions, the length of wait, orders, and product availability.
• Complete prep list for following shift and 86’d/ordering needs for bar.
• Consistently follow proper protocols for handling intoxicated or disruptive guests including proper documentation and filing of incident according to ABRA/local laws.
• Ensure all terminals and servers/bartenders have hit end of shift re-set.
• Set up bar and bar area according to outlet’s standards, ensuring that bars are well-stocked.
• Assist in training new employees.
• Provide outstanding memorable customer service and maintain a professional demeanor.

Requirements

• Excellent communication skills both written and verbal.
• Minimum of 21 years of age to serve alcoholic beverages.
• 1-year(s) experience as a Bartender in a fast paced, high-volume establishment.
• Knowledgeable of credit card and cash handling procedures, as well as recording accurate tip-out sheets, and calculating accurate bill amounts.
• Voids and Comps are properly initialed along with reasoning.
• Must have proficient command of the English language.
• Can walk and stand for up to 8 hours.
• All LBW areas are closed and secured, keys signed out at end of night.
• Experience and knowledge on restaurant POS systems at time of order – ALOHA preferred.
• Has current TIPs and ABRA certifications, or the ability to acquire required certifications within 60 days of employment.
• Knowledge of all specialty cocktail ingredients, garnishes, and recipes. He/She must have the ability to answer questions from both guests and Colleagues regarding the menu and drink selections

Benefits

• Cash drop properly secured and deposited.
• All outlets are clean, secured, and set for next shift.

Training + Development

Interview process

Visa Sponsorship

Security clearance