Contract Administrator at Sureserve in Greater Lincoln Area, United Kingdom | Kablio

Role

Description

work planning

record keeping

stakeholder liaison

client calls

data management

Planning the day to day works of the Heating Engineers, Multi-Skilled Engineers, Electricians, Plumbers, Apprentices, and distribute/communicate work accordingly.
Ensuring up to date records are both produced and kept via the appropriate mediums on time.
Liaise with the other Contracts Administrators and Supervisors.
Answering and dealing with phone calls from both Clients and Tenants.
Ensuring the cascade of data is both accurate and timely.

Requirements

call handling

customer service

microsoft

it systems

databases

organisational

Experience of handling a high volume of calls will be beneficial
Understand and work to an excellent level of customer service.
The ideal candidate will have experience and be proficient with Microsoft packages, IT systems and databases and possess strong organisational abilities.

Benefits

Dental/Healthcare cash plan
Social activities for all of our teams
Employee wellbeing programme, occupational health support, telephone support- counselling for staff
Enhanced Maternity & Paternity Packages
Cycle to Work Scheme
Sureserve Academy- a platform for development, career progression
Electric Vehicle Leasing Scheme
Employee Voice Programme
Service level awarded annual leave

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

completion of criminal and reference checks prior to start
eligibility checks including right to work in the uk and dbs checks

Company

Overview

Delivers reliable energy efficiency services across the UK.
Specialises in energy management, compliance, and asset maintenance.
Focuses on optimising energy use and ensuring regulatory compliance for clients.
Works with a broad client base, from local authorities to major utilities companies.
Renowned for expertise in providing turnkey solutions for energy efficiency and environmental control.
Has completed diverse projects, including residential refurbishments and industrial energy upgrades.
Utilises innovative technologies to drive energy savings and sustainability.
Strong presence in both public and private sector projects across the UK.
Regularly involved in large-scale infrastructure projects focused on reducing energy consumption.

Culture + Values

Delivering excellent customer service
Achieving high levels of quality and efficiency
Striving for continuous improvement
Operating with integrity and accountability
Fostering a collaborative, team-oriented culture
Respecting and valuing diversity within the workforce
Being passionate and proud of the work we do

Environment + Sustainability

2050

Net Zero Target

The company has set a long-term goal to achieve net zero emissions by reducing and offsetting greenhouse gas emissions across its operations.

Commitment to reducing carbon emissions across operations
Promoting energy efficiency and sustainability in all projects
Utilizing sustainable building materials and processes
Measuring and improving environmental impact through comprehensive data collection
Engaging with suppliers to align on sustainability practices
Achieving reductions in waste generation and promoting recycling initiatives

Inclusion & Diversity

25%

Women in Leadership

of the leadership team represent women.

Committed to building a diverse and inclusive workforce
Providing equal opportunities for career progression and development
Implementing training programs to raise awareness of unconscious bias
Promoting a culture of respect and inclusivity across the organization
Supporting flexible working to promote work-life balance

Articles

Careers

About Us

Sustainability

Company

Overview

Delivers reliable energy efficiency services across the UK.
Specialises in energy management, compliance, and asset maintenance.
Focuses on optimising energy use and ensuring regulatory compliance for clients.
Works with a broad client base, from local authorities to major utilities companies.
Renowned for expertise in providing turnkey solutions for energy efficiency and environmental control.
Has completed diverse projects, including residential refurbishments and industrial energy upgrades.
Utilises innovative technologies to drive energy savings and sustainability.
Strong presence in both public and private sector projects across the UK.
Regularly involved in large-scale infrastructure projects focused on reducing energy consumption.

Culture + Values

Delivering excellent customer service
Achieving high levels of quality and efficiency
Striving for continuous improvement
Operating with integrity and accountability
Fostering a collaborative, team-oriented culture
Respecting and valuing diversity within the workforce
Being passionate and proud of the work we do

Environment + Sustainability

2050

Net Zero Target

The company has set a long-term goal to achieve net zero emissions by reducing and offsetting greenhouse gas emissions across its operations.

Commitment to reducing carbon emissions across operations
Promoting energy efficiency and sustainability in all projects
Utilizing sustainable building materials and processes
Measuring and improving environmental impact through comprehensive data collection
Engaging with suppliers to align on sustainability practices
Achieving reductions in waste generation and promoting recycling initiatives

Inclusion & Diversity

25%

Women in Leadership

of the leadership team represent women.

Committed to building a diverse and inclusive workforce
Providing equal opportunities for career progression and development
Implementing training programs to raise awareness of unconscious bias
Promoting a culture of respect and inclusivity across the organization
Supporting flexible working to promote work-life balance

Articles

Careers

About Us

Sustainability