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Community Manager - Student Housing

University Partners

Acquires, develops and manages student housing communities across the U.S.

24d ago

$75,000

Entry-level, Junior (1-3 years)

Full Time

Fayetteville, AR

Onsite

Company Size

212 Employees

Service Specialisms

Acquisitions

Development

Property Management

Asset Selection

Customer Service

Training

Sector Specialisms

Student Housing

Property Management

Real Estate Investment

Community Development

Construction

Hospitality

Sustainability

Acquisition

Role

What you would be doing

leasing activity

moves management

budget monitoring

staff training

data integrity

community maintenance

Approve all leasing activity and ensure Leasing Consultants and Assistant Community Manager are completing required documents correctly.
Attend to resident issues, including roommate/neighbor disputes, renewal terms, maintenance repairs, etc.
Develop and implement resident retention, marketing, and advertising programs
Arrange for alterations, maintenance upkeep, and/or reconditioning of property as needed and approved by Regional Manager
Conduct regular training and weekly meetings for all staff members
Provide recommendations for capital improvements and manage completion of work with approvals given by Company
Understand, comply with, and enforce the Company Safety Policies & Fair Housing Laws
Respond to after hours or emergency calls as necessary.
Direct deposit accounting functions including invoicing residents and submitting requests for refund checks.
Supervise maintenance of buildings and grounds to ensure community is kept up to highest standard
Organize & implement a successful plan for community Move-In and Move-Outs both throughout the year and during the main summer turnover of lease contracts.
Assist with eviction of residents in compliance with court order and directions from Lawyer
Prepare and monitor operating budget and report on status of property such as variance and occupancy reports on a monthly basis
Responsible for the hiring, training, and retention of leasing consultants, maintenance, groundkeeper personnel, onsite management personnel, and security if required
Delegate Entrata data entry to staff for completion of traffic leads, follow up, work orders, leasing applications, and resident data. Ensure the integrity of the data.
Work to maintain integrity of community and its employees by monitoring all output; community events, communication to residents/guarantors, social media, and overall community appearance.
Maintain market knowledge and relationships with competitors. Complete market survey monthly.
Arrange for and approve purchasing of supplies, services, and goods for use on property. Work with Regional Manager and Regional Maintenance Supervisor on specifications and contracts for major repairs.
Perform Assistant Manager, Account Manager, and Leasing Consultant job as needed
Create a positive environment for the staff and promotes a quality living experience for the residents
Responsible for maintaining budgeted occupancy levels at budgeted rental rates
Prepare and implement a business-marketing plan for the property each year including marketing occupancy goals
Responsible for achieving the highest possible NOI through effective cost control and maximizing revenue
Collect specified rents, delinquent rents, and file evictions as necessary
Perform subordinate associates’ performance evaluations
Work with Human Resources regarding associate welfare, benefits, and any required disciplinary action of subordinates

What you bring

microsoft

time management

communication skills

entrata