ES- Technical Service Advisor- Hazardous Waste

Description

• Collaborate with cross-functional teams to troubleshoot technical issues and contribute to the overall success of the organization by applying their knowledge and skills regarding waste treatment and disposal services.
• Works closely with the sales department to offer solutions that meet quality and regulatory standards, performs technical evaluations, facilitates communication between departments, maintains customer pricing records, and focuses on customer retention and business development.
• Building a rapport with associates and managers; with a high level of accuracy and the ability to detect inconsistencies in data.
• Investigates the application of hazardous waste regulations, aids in waste classification, collaborates with internal teams to evaluate treatment options, and complies with transportation guidelines.
• Meets with clients to discuss waste management solutions, analyzes laboratory results and safety data sheets, and compiles technical data into comprehensive reports.
• Engages proactively with clients to understand their technical requirements, delivers customized solutions, and ensures satisfaction through ongoing communication and attentive support.

Requirements

• Detail-oriented with strong organizational skills, capable of managing multiple tasks and priorities effectively.
• Knowledge of computer technology for communication, data gathering, and reporting.
• Excellent verbal and written communication skills, including presenting findings in a concise format.
• Ability to read, analyze, and interpret complex documentation, technical procedures, and governmental regulations to respond effectively to sensitive inquiries.
• Must be attentive to detail with a high level of accuracy and the ability to detect inconsistencies in data. Possess the ability to identify trends and data patterns.
• Ability to work independently and as part of a team in a fast-paced environment.
• Knowledgeable waste characterization principles and practices including analysis and evaluation, waste processing protocols, and transportation regulations.
• 2-4 years of equivalent work experience in waste disposal, chemistry, or a related field providing technical expertise.
• Possess good knowledge of business math, geometry, and basic accounting processes.
• Knowledge of Resource Conservation and Recovery Act (RCRA) Laws and Regulations related to waste characterization principles and practices, including analysis and evaluation, waste processing protocols, and transportation (DOT) regulations and industry best practices.
• Commitment to customer service and possess the ability to actively listen to customers to understand requests and resolve issues or make recommendations.
• Negotiation and problem-solving skills.
• Proficient with Microsoft Office, DocuSign, and PDF writer.

Benefits

• Health care and dependent care spending accounts.
• Employee Stock Purchase Plan (ESPP).
• Comprehensive medical benefits coverage, dental plans and vision coverage.
• Employee discount programs.
• Life insurance and accidental death & dismemberment insurance.
• Great Place to Work
• Retirement plan with a generous company match.
• Short- and long-term disability.
• Employee and Family Assistance Program (EAP).

Training + Development

Interview process

Visa Sponsorship

Security clearance