Provides regional transit services, including light rail, commuter rail, and bus services across the Puget Sound area.
Lead agency accountability, manage investigations, and ensure policy compliance
16 days ago ago
$154,000 - $268,000
Expert & Leadership (13+ years)
Full Time
Seattle, WA
Hybrid
Company Size
2,000 Employees
Service Specialisms
Construction services
Project Management
Engineering
Architecture
Design
Property Development
Technical Services
Consulting
Sector Specialisms
Infrastructure
Transport
Buildings
Residential
Commercial
Heavy Civil
Utilities
Water Resources
Role
Description
investigations
intake interviews
team management
policy enforcement
reporting
budget planning
Respond to high-level policy violations or personnel concerns, consulting directly with the Executive Director of Sound Transit People, General Counsel, Senior Legal Counsel, and Executive Leadership.
Conduct timely, thorough, and objective investigations, which may consist of performing background research, reviewing documents (including potentially contrasting documents), interviewing complaining parties, witnesses and accused parties, reporting findings verbally and in writing, and informing relevant partners of the outcome of the investigation.
Develops and manages the Agency Accountability team and leads the workplace investigation strategies, processes, procedures, and priorities.
Communicate regularly with the team, department, and organization regarding Agency Accountability and policies and keep appropriate Executive Leadership informed about investigation outcomes.
Collaborate with managers and employees to assist them in addressing personnel issues, policy violations, and improving operational effectiveness.
Manages the Agency Accountability Department, and investigates alleged personnel misconduct, business misconduct, and policy violations.
It is the responsibility of all employees to follow the Agency safety rules, regulations, and procedures pertaining to their assigned duties and responsibilities, which could include systems, operations, and/or other employees.
Conduct or oversee intake interviews with Sound Transit employees and external sources reporting concerns or potential policy violations.
Develop and participate in team education and awareness activities.
The Agency promotes a safe and healthy work environment and provides appropriate safety and equipment training for all personnel as required.
Leads the overall operations of the Agency Accountability Department team and makes significant operational decisions to ensure operational excellence.
Manage end-to-end investigative processes for employee complaints involving violations of law or policy, which could include allegations of discrimination, harassment, retaliation, bullying, safety violations, financial fraud or waste, failure to escalate, conflicts of interest, and other inappropriate behavior.
Develops, communicates and implements business plans, objectives, and budgets to achieve the department’s results through people management,
Requirements
case management
communication
compliance
core values
Proven ability to implement and manage case tracking and documentation systems to ensure all relevant investigation related information is recorded in a timely manner in the team's case management system.
Excellent written and verbal communication skills, with the ability to prepare thorough, unbiased reports and briefings.
Experience interpreting and applying labor and employment laws, HR policies, civil rights regulations and ethics standards.
Champions and models Sound Transit's core values and demonstrates values-based behaviors in everyday interactions across the agency.
Benefits
ORCA Card: All full-time employees will receive an ORCA card at no cost.
Work is performed in a standard hybrid office environment.
Paid Time Off: Employees accrue 25 days of paid time off annually with increases at four, eight and twelve years of service. Employees at the director level and up accrue additional days. We also observe 12 paid holidays and provide up to 2 paid floating holidays and up to 2 paid volunteer days per year.
Retirement Plans: 401a – 10% of employee contribution with a 12% match by Sound Transit; 457b – up to IRS maximum (employee only contribution).
Employee Assistance Program.
Long-Term Disability and Life Insurance.
Parental Leave: 12 weeks of parental leave for new parents.
Tuition Reimbursement: Sound Transit will pay up to $5,000 annually for approved tuition expenses.
Pet Insurance.
Health Benefits: We offer two choices of medical plans, a dental plan, and a vision plan all at no cost for employee coverage; comprehensive benefits for employees and eligible dependents, including a spouse or domestic partner.
Compensation Practices: We offer competitive salaries based on market rates and internal equity. In addition to compensation and benefits, you’ll find that we provide work-life balance, opportunities for professional development and recognition from your colleagues.
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
Company
Overview
Founded in 1993
Year Established
The year Sound Transit was established as a key player in the Puget Sound region's transportation landscape.
Operates an extensive network of light rail, commuter rail, and bus services across the Seattle metro area.
Known for its forward-thinking approach to public transit, focusing on connecting communities and reducing traffic congestion.
Projects include large-scale infrastructure developments, such as the Link light rail extension and Sounder commuter rail improvements.
Funded by a combination of federal, state, and local funding sources, alongside passenger fares.
Recognized for its innovative use of technology to enhance ridership experiences and operational efficiency.
Typical projects include construction of new transit lines, station development, and improving regional transportation networks.
Expanded its reach in recent years, growing services and infrastructure to meet the needs of a rapidly growing population.
Culture + Values
Collaboration: We share each other’s successes and challenges and invite involvement of all toward achievement of common goals. We are one agency; no single department defines our business.
Passenger Focus: We always start with our passengers’ needs and work back from there. They are the focus of everything we do.
Inclusion & Respect: We foster a culture where everyone is treated fairly, where diverse perspectives are welcomed, and every voice is heard.
Safety: We ensure the safest transit trip and work environment for every rider, employee, and contractor, each and every day.
Integrity: We build trust by keeping commitments and taking ownership—demonstrating honesty, accountability, and transparency throughout.
Quality: As stewards of public resources, we do our best work every single day and take great pride in the efficient, sustainable, and equitable delivery of our services and projects.
Environment + Sustainability
70% Waste Diversion
Agency Office Waste Management
70% of waste is diverted from landfills in agency office buildings through recycling and reuse initiatives.
31% GHG Reduction
Greenhouse Gas Emissions Since 2018
The company has achieved a 31% reduction in greenhouse gas emissions since 2018, contributing to global climate goals.
216,000 Tonnes Avoided
GHG Emissions Avoided by Passengers
Passenger use of the Link light rail system avoids 216,000 tonnes of greenhouse gas emissions annually.
$1M Saved Annually
Resource-Efficiency Projects
Implementing 56 ongoing resource-efficiency projects has saved $1 million annually, demonstrating financial and environmental benefits.
ISO 14001 Environmental and Sustainability Management System controls construction environmental impacts.
Link light rail runs on 100% carbon-free electricity via Puget Sound Energy Green Direct and Seattle City Light.
First major U.S. light-rail system on fully carbon-free electricity, reducing electricity GHG by over 96% across系统, target 100% agency-wide by 2030 for electricity and by 2050 for all operations.
Operations & Maintenance Facility East is LEED Gold certified with water capture/reuse, solar panels, high waste diversion.
Downtown Redmond Link project earned Envision Platinum for renewable-energy focus and environmental protection.
Climate-vulnerability integrated into design standards—heat waves, flooding, sea level rise.
Inclusion & Diversity
The Office of Civil Rights, Equity & Inclusion drives diversity, equity, and inclusion (DEI) strategy.
Multiple Employee Resource Groups (ERGs) are active, including BEST, LiT, Pride, SPAM, WEST, ADAPT, Native American & Indigenous, Parents & Families, and Veterans.
WEST supports gender equity by empowering women, educating staff, developing allies, and promoting systemic change.
The Diversity Oversight Committee monitors employment and contracting opportunities for underrepresented groups.
Women make up [percentage not provided] of the workforce.