Operations Coordinator at United Site Services in Commerce City, CO | USD17-23 | Kablio

Role

Description

call handling

route planning

manifest review

driver support

issue escalation

schedule updates

Sit while answering phones or reply to emails
Handle all customer call-ins and updates customer on expected delivery/service times
Post route & pick-ups and deliveries and sequences routes & pick up and deliveries as needed
Review driver manifests at end of day to ensure that pencil notes have been documented and work with drivers to capture delivery/service information
Use hands and fingers to handle, control or feel objects tools or controls
Make outgoing calls to customers regarding issues such as locked gates and missed services
Keep Operations Manager updated on issues and resolution of issues
Repeat the same movements when entering data
Conduct route check in to ensure that all information on the manifest is accurate and complete so that it can be posted properly
Work with the customer service department on scheduling deliveries or services
Support drivers during reported emergencies and provide appropriate resources to assist with issues
Communicate information and instructions to drivers (schedules, route changes, road conditions, accidents, emergencies, etc.) informing them of a variety of situations that may impact their scheduled services or deliveries

Requirements

decision making

problem solving

time management

communication

auditory perception

Understand the speech of another person
Decision Making and Problem Solving
Hear sounds and recognize the difference between them
Time Management
Speak clearly so listeners can understand

Benefits

401(k) with employer match
Dependent Care Flexible Spending Account
Voluntary Employee Life & Accidental Death and Dismemberment
Voluntary Spousal Life
Commuter/Transit Account
Employee Discounts
Employer-Paid Short-Term Disability
Health Savings Account
Employer-Paid Employee Assistance Program (EAP)
Holiday & Paid Time Off (pro-rated for Part-Time employees)
Healthcare Flexible Spending Account
Hospital Indemnity, Accident and Critical Illness
Employer-Paid Employee Basic Life & Accidental Death and Dismemberment
Voluntary Dependent Life

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

Founded to provide high-quality portable sanitation services across various industries.
Expanded its services to include temporary fencing and other site services, catering to diverse project needs.
Key players in sectors such as construction, industrial, residential, and government infrastructure.
Known for its large-scale projects, including large construction sites, special events, and emergency response efforts.
A trusted partner for businesses needing reliable sanitation and fencing solutions for projects of any size.
Focused on operational efficiency, offering tailored solutions to meet specific client needs in challenging environments.

Culture + Values

We are committed to providing the highest quality service to our customers.
Safety is our number one priority.
We strive for continuous improvement and innovation in everything we do.
We are passionate about creating a positive and inclusive workplace culture.
We operate with integrity, honesty, and accountability.
We treat all individuals with respect and professionalism.

Environment + Sustainability

2050

Emissions Target

Aim to achieve net zero emissions through comprehensive sustainability initiatives.

Committed to reducing environmental impact across operations.
Utilizes eco-friendly portable restrooms, including waterless options and sustainable materials.
Invests in newer, more efficient fleet vehicles to reduce fuel consumption.
Emphasizes waste reduction and recycling across all operations.

Inclusion & Diversity

Creating an inclusive culture where all employees feel valued and respected.
Offering training programs to ensure all employees are aware of inclusion best practices.
Promoting diversity at all levels of the organization through recruitment and development programs.
Tracking gender and diversity statistics to ensure a diverse workforce is represented.

Articles

Careers – Contact for job inquiries

BizBash supplier profile

Glen Burnie, MD branch – services overview

Role

Description

call handling

route planning

manifest review

driver support

issue escalation

schedule updates

Sit while answering phones or reply to emails
Handle all customer call-ins and updates customer on expected delivery/service times
Post route & pick-ups and deliveries and sequences routes & pick up and deliveries as needed
Review driver manifests at end of day to ensure that pencil notes have been documented and work with drivers to capture delivery/service information
Use hands and fingers to handle, control or feel objects tools or controls
Make outgoing calls to customers regarding issues such as locked gates and missed services
Keep Operations Manager updated on issues and resolution of issues
Repeat the same movements when entering data
Conduct route check in to ensure that all information on the manifest is accurate and complete so that it can be posted properly
Work with the customer service department on scheduling deliveries or services
Support drivers during reported emergencies and provide appropriate resources to assist with issues
Communicate information and instructions to drivers (schedules, route changes, road conditions, accidents, emergencies, etc.) informing them of a variety of situations that may impact their scheduled services or deliveries

Requirements

decision making

problem solving

time management

communication

auditory perception

Understand the speech of another person
Decision Making and Problem Solving
Hear sounds and recognize the difference between them
Time Management
Speak clearly so listeners can understand

Benefits

401(k) with employer match
Dependent Care Flexible Spending Account
Voluntary Employee Life & Accidental Death and Dismemberment
Voluntary Spousal Life
Commuter/Transit Account
Employee Discounts
Employer-Paid Short-Term Disability
Health Savings Account
Employer-Paid Employee Assistance Program (EAP)
Holiday & Paid Time Off (pro-rated for Part-Time employees)
Healthcare Flexible Spending Account
Hospital Indemnity, Accident and Critical Illness
Employer-Paid Employee Basic Life & Accidental Death and Dismemberment
Voluntary Dependent Life

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found