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Account Manager
Resa Power
Build and maintain customer relationships to drive sales of power solutions.
8d ago
C$120,000 - C$130,000
Intermediate (4-7 years), Experienced (8-12 years), Expert & Leadership (13+ years)
Full Time
Surrey, British Columbia, Canada
Field
Company Size
600 Employees
Service Specialisms
Electrical Services
Engineering
Field Services
Power Distribution
Testing & Commissioning
Maintenance
Sector Specialisms
Power
Energy
Electrical
Corporate
Government
Renewables
Manufacturing
Solar PV
Role
What you would be doing
account review
customer communication
quote development
project management
sales reporting
market research
- Work closely with GM and Outside Sales to review accounts status on a regular basis.
- You promote goodwill by handling all contacts (example: coworkers, management, vendors, customers, etc.) with respect, courtesy, cooperation, attentiveness and follow instructions from management.
- Promote RESA services to existing Customers.
- Schedule sales appointments and activities with assigned Customers.
- Serve as the link of communication between key customers and internal teams.
- Develop trusted relationships with Customers to grow and maintain business. Research and understand Customer needs and requirements.
- You collaborate to create the best solutions for each other and our customers.
- Generate projections, monthly reports and reviews of contracts, work orders and additional opportunities with Customers.
- Resolve customer's complaints in an effective, respectful, and timely manner to maintain trust.
- Diligently work to ensure goals are met, such as sales numbers and profitability goals for location accounts.
- Maintain a strong understanding of products and services while proactively researching innovations to bring to customers.
- Expand the relationships with existing customers by continuously proposing solutions that meet their objectives. Generate and qualify new business with existing Customers via in person, phone or email.
- Ensure the correct products and services are delivered to customers in a timely manner.
- Represent RESA Power at industry networking events and trade shows as needed.
- Developing quotes and proposals for clients.
- Manage total prospecting, bid response and the project close-out process for existing business.
- Increasing the value of current customers while attracting new ones.
- Attending conferences, meetings and industry events.
- Work with GM, Outside Sales and Marketing to develop effective promotional campaigns and collateral.
- Research market sector trends to help RESA Power take advantage of market developments.
- You build strong relationships within the team, across RESA departments, locations and with customers and vendors.
What you bring
microsoft office
driver's license
bachelor's degree
zoom
industry standards
sales experience
- You understand and apply your knowledge of techniques, policy, procedures, equipment, and skills involved in the job.
- Proven ability to generate close Customer relationships.
- For positions that utilize a company vehicle, will be required to have a valid Driver's License.
- Competent with Microsoft Office Suite (Word, Power Point, Excel, Outlook)
- Ability and willingness to travel as needed to meet customers and internal stakeholders.
- Ability to multi-task and shift priorities as needed.
- Working knowledge of the competitive power industry markets and utilities.
- Bachelor's degree in related field or equivalent experience and minimum of 5 years of experience.
- You display sound judgment and decision-making skills. You acoid choosing courses of action that assume unreasonable risk to yourself or the Company.
- You produce easily understandable and accurate reports that meet customer and/or Company expecations.
- Ability to conduct effective presentations remotely using video conferencing software such as Zoom.
- Strong analytical, technical and strategic thinking skills.
- You can effectively deliver messages to a variety of individuals (RESA employees, vendors, customers, etc.)
- Ability to demonstrate focus towards business growth with Customers.
- Every day is different, so we need to be innovative, decision makers, flexible and adaptable.
- Knowledge of various industry standards such as: NETA, NEC, OSHA and NFPA.
- Proven Sales experience-creating opportunities, creating and closing sales, excellent customer relations.
- Strong product knowledge of multiple brand electrical equipment services sold in division.
- Effectively interact with internal and external Customers via written, verbale and presentation communication.
- You are on time and preplan time off.
- Our leaders are servant leaders. We provide you with the support of a well-run company, but the connectedness of a family.
Information not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
Company
Overview
- Delivers top-tier electrical power system solutions with a focus on reliability.
- Offers a broad range of services including power system design, engineering, and maintenance.
- Provides advanced electrical infrastructure solutions for industries like energy and utilities.
- A trusted partner due to a strong focus on both preventative maintenance and emergency repairs.
- Manages electrical grid systems, upgrades power infrastructure, and offers customized energy solutions.
- Serves diverse sectors, including industrial and commercial clients, with technical proficiency.
- Deeply involved in critical infrastructure projects and long-term service agreements.
- Providing mission‑critical power system solutions with safety, reliability, operability, and efficiency
- Combining national scale with local responsiveness to deliver speed and service quality
- Embedding Environmental, Social, and Governance (ESG) principles into every facet of business strategy
- Encouraging a circular‑economy mindset by reconditioning and reusing electrical components
- Committed to advancing the green economy through support services for wind, solar, hydroelectric, and biomass power plants
- Promotes recycling and waste reduction via reconditioning and vintage component inventory, extending component lifetimes
- Supports carbon neutrality by reducing GHG emissions across operations and offsetting remaining emissions through renewable energy investment and carbon offsets
- Prioritizes circular-economy adoption—reusing and refurbishing components to conserve resources and reduce environmental impact
- Uses biodegradable, renewable Cargill FR3® insulating fluid to reduce carbon footprint in maintenance operations
- Tracks emission reduction at facility level and sets site-specific targets toward net-zero future
- Actively supports commissioning of renewable energy generation infrastructure to help transition to net-zero emissions
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