Service Manager at Coastline Equipment in Las Vegas Metropolitan Area | USD120,000-150,000 | Kablio

Role

Description

claim submissions

recruiting

budget planning

equipment maintenance

job scheduling

work orders

Claim Management: Submit service warranty and Product Improvement Program claims within required timeframes.
Recruiting and Development: Manage recruiting, staffing, and employee development for the Service Department.
Goal Setting and Budgeting: Create annual Service Department goals and budget aligned with organizational objectives.
Team Development: Develop and enforce Service Department processes to ensure customer satisfaction.
Equipment Maintenance: Ensure departmental tools, equipment, and vehicles are in good working order.
Personnel Oversight: Open ROs, schedule, and assign jobs based on employees' skills and knowledge.
Marketing Plan Execution: Develop and execute the Service Department marketing plan, monitoring monthly to achieve goals.
Work Orders: Review work orders for completeness and accuracy before customer billing.

Requirements

5+ years

microsoft office

leadership

customer service

high school

service experience

Work Flexibility: Ability to work extended hours and weekends.
Service Department Experience: 5+ years of experience in Service Department operations.
Report Analysis: Ability to analyze and interpret internal reports.
Education: High School Diploma or equivalent.
Software Proficiency: Ability to use standard desktop applications like Microsoft Office and internet functions.
Communication Skills: Effective writing and speaking skills for individuals and groups.
Physical Demands: Standard office environment with prolonged periods of sitting and computer use. May occasionally require standing or moving between office areas.
Driving: Must be able to drive and travel in a vehicle. For the purposes of driving, must be able to pass a pre-employment drug screening.
Customer Service: Excellent customer service skills.
Financial Understanding: Basic understanding of financial principles related to Service Department operations.
Leadership: Experience leading a team and developing member’s professional skills.

Benefits

Salary: $120,000-$150,000 per year
Retirement Plans: 401(k) plans with company matching contributions.
Health and Wellness Benefits: Comprehensive health, dental, and vision insurance.
Paid Time Off: Vacation, sick leave, and paid holidays.

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

pre-employment drug screening required.

Company

Overview

Founded with a vision to support the growing needs of the construction industry.
A trusted partner offering a diverse range of heavy equipment solutions across sales, rentals, and service.
Specializes in heavy-duty machinery for large-scale projects, from earthworks to infrastructure.
Known for its commitment to delivering high-quality service and well-maintained equipment.
Serving a wide range of sectors, including construction, utilities, and transport.
Excels in providing tailored solutions to meet the unique needs of each project.
With a robust fleet, Coastline Equipment ensures timely delivery and expert service on-site.
Aiming to be a reliable, long-term partner in the development of critical infrastructure.

Culture + Values

Customer Focus: Providing exceptional customer service and building long-term relationships.
Integrity: Upholding honesty and transparency in all business interactions.
Innovation: Constantly evolving and improving to meet the changing needs of the market.
Accountability: Taking ownership of actions and results.
Teamwork: Collaborating and supporting one another to achieve common goals.

Environment + Sustainability

2050

Net Zero Target

The company aims to achieve net zero emissions by 2050.

Committed to equipment solutions that promote sustainability and environmental responsibility.
Supports adoption of environmentally friendly technologies and practices in construction equipment.
Promotes fuel efficiency and equipment that reduces carbon emissions.

Inclusion & Diversity

Articles

Careers

Service

Locations

Role

Description

claim submissions

recruiting

budget planning

equipment maintenance

job scheduling

work orders

Claim Management: Submit service warranty and Product Improvement Program claims within required timeframes.
Recruiting and Development: Manage recruiting, staffing, and employee development for the Service Department.
Goal Setting and Budgeting: Create annual Service Department goals and budget aligned with organizational objectives.
Team Development: Develop and enforce Service Department processes to ensure customer satisfaction.
Equipment Maintenance: Ensure departmental tools, equipment, and vehicles are in good working order.
Personnel Oversight: Open ROs, schedule, and assign jobs based on employees' skills and knowledge.
Marketing Plan Execution: Develop and execute the Service Department marketing plan, monitoring monthly to achieve goals.
Work Orders: Review work orders for completeness and accuracy before customer billing.

Requirements

5+ years

microsoft office

leadership

customer service

high school

service experience

Work Flexibility: Ability to work extended hours and weekends.
Service Department Experience: 5+ years of experience in Service Department operations.
Report Analysis: Ability to analyze and interpret internal reports.
Education: High School Diploma or equivalent.
Software Proficiency: Ability to use standard desktop applications like Microsoft Office and internet functions.
Communication Skills: Effective writing and speaking skills for individuals and groups.
Physical Demands: Standard office environment with prolonged periods of sitting and computer use. May occasionally require standing or moving between office areas.
Driving: Must be able to drive and travel in a vehicle. For the purposes of driving, must be able to pass a pre-employment drug screening.
Customer Service: Excellent customer service skills.
Financial Understanding: Basic understanding of financial principles related to Service Department operations.
Leadership: Experience leading a team and developing member’s professional skills.

Benefits

Salary: $120,000-$150,000 per year
Retirement Plans: 401(k) plans with company matching contributions.
Health and Wellness Benefits: Comprehensive health, dental, and vision insurance.
Paid Time Off: Vacation, sick leave, and paid holidays.

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

pre-employment drug screening required.