Community Manager
South Oxford Management
Manage all aspects of property community operations, staff, finances and leasing.
7 days ago ago
Intermediate (4-7 years), Junior (1-3 years), Expert & Leadership (13+ years), Experienced (8-12 years)
Full Time
Manchester, CT
Onsite
Company Size
50 Employees
Service Specialisms
Property Development
Project Management
Construction Services
Real Estate Investment
Consulting
Sector Specialisms
Leasing
Value Add Renovations
Community Reporting
Income Maximization
Marketing
Asset Preservation
Role
What you would be doing
applicant screening
budget preparation
rent collection
vendor management
property inspection
resident relations
- Oversee the screening process and vetting of applicants for credit worthiness
- Prepare and execute community budget
- Take pride in the apartment community; visually inspect and address areas of concern, keep community clean and report service needs to maintenance team members
- Prepare weekly and monthly reports
- Provide outstanding customer service to residents and future residents
- Maintain open communication with vendors and contractors concerning work scheduling, billing, vendor relations and certificates of insurance
- Submit invoices for payment promptly
- Maintain an organized environment even during busy times
- Ensure that rent is collected and posted in a timely manner and bank deposits are made immediately
- Oversee day-to-day business operations of the community
- Meet financial targets by setting rents, collecting revenue, and controlling expenses.
- Interface with leadership on occupancy data and service KPIs
- Assist in the hiring process by vetting candidates to select viable candidates
- Think safety first and ensure that unsafe conditions are corrected promptly
- Prepare operating budgets and maintain vendor relationships
- Report liability and community incidents to the required distribution group
- Provide comprehensive feedback to all team members, document and facilitate disciplinary procedures as necessary
- Visually inspect/prepare entire property (office, models, compactor, vacant, curb appeal and amenity areas) daily for cleanliness.
- Inspect and touch up model and vacant units. Responsible for maintaining work area and office cleanliness
- Suggest rental rate recommendations to Regional Manager
- Manage resident relations, conflict resolution, and retention efforts
- Hire, train, and supervise all team members through a positive mentoring approach
- Build relationships with residents through courteous and timely response to needs and concerns
- Work closely with Maintenance Supervisor to monitor and schedule make-readies and other maintenance activities like capital projects progress, and preventive maintenance programs
- Lead a high-performing team to achieve occupancy, rent growth, and customer service goals
- Assume responsibility for office and model apartments opening on schedule and in excellent condition
- Ensure compliance with Fair Housing, OSHA, and company policies.
- Drive occupancy and NOI through strategic marketing and leasing
What you bring
property management
yardi
microsoft office
fair housing
bachelor's degree
team leadership
- Have a strong working knowledge of the market and comps
- Three or more years of experience in property management with at least one year as a Community Manager
- Dynamic team leadership and communication abilities
- Must be able to walk the property which includes climbing stairs
- Willing to work flexible schedule including weekends and holidays
- May be required to lift to 25 pounds without assistance
- Able to multitask and meet deadlines in a timely manner
- High School diploma or equivalent; bachelor’s degree preferred
- Working Knowledge of Fair Housing Laws
- Knowledge of Yardi or other industry software preferred
- Working knowledge of Affordable Housing programs
- Must be able to bend, stoop, squat, kneel, climb stairs, push, pull, reach, carry supplies
- Proficiency in Microsoft Office (Word, Excel, and Outlook)
- Employee Assistance Program
- Hospital Indemnity Plan
- Voluntary Life/AD&D
- Employee Referral Bonus
- Paid Holidays and Time Off (3+ weeks)
- Accident Plan
- Tuition Reimbursement($2,000/year)
- Employer Paid Life/AD&D
- Critical Illness Plan
- Paid Parental Leave (4 weeks)
- Short Term Disability
- Legal/ID Theft Protection
- Rent Discount (30%)
- Pet Insurance
- Employee Rewards and Recognition
- Long Term Disability
- 401(k) Retirement w/ Match + Immediate Vesting
Information not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearance- applicants must complete a drug and/or alcohol test before employment.
- company uses e-verify to confirm work eligibility.
Company
Overview
- Founded in the heart of New York City.
- Over the years, it has grown into a respected name in residential and commercial property development.
- Known for its keen focus on community-centric developments, bringing innovative living spaces to urban areas.
- It specializes in revitalizing neighborhoods, often breathing new life into underdeveloped areas.
- It has an extensive portfolio of luxury apartment buildings and mixed-use developments.
- One of its standout achievements includes the transformation of historical buildings into modern, high-demand residences.
- Financially robust, it has consistently grown its real estate footprint with a keen eye for long-term value.
- Its approach blends thoughtful design with sustainability and urban revitalization efforts.
- We prioritize community-driven solutions.
- We believe in building lasting relationships.
- We embrace creativity and innovation to solve challenges.
- We are committed to integrity and transparency in all aspects of our work.
- We maintain a deep respect for the people and places we serve.
Net zero by 2035
Carbon Neutrality Target
Committed to achieving net zero emissions by a specific year.
Integrates sustainable practices
Property Development
The company integrates sustainable practices into every aspect of its operations.
Energy-efficient designs
Building Innovations
Focuses on energy-efficient building designs and environmentally conscious materials.
Reducing carbon footprints
Smart Technologies
Focuses on reducing carbon footprints through smart building technologies and operational efficiencies.
- They prioritize building an inclusive workplace that reflects diverse perspectives and experiences.
- They have implemented strategies to ensure equal representation and career development for underrepresented groups.
- They report a gender balance across leadership positions and have set clear targets for increasing diversity in the workforce.
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