Market‑leading global partner for logistics automation in warehousing, airports and parcel sectors.
Lead global IT service desk, manage infrastructure projects, guide team and ensure service quality
14 days ago ago
Expert & Leadership (13+ years)
Full Time
Pune, Maharashtra, India
Office Full-Time
Company Size
9,000 Employees
Service Specialisms
Automation
Material Handling
Software Solutions
Logistics Systems
Engineering
Turnkey Solutions
Sector Specialisms
Warehousing
Airports
Parcel
Role
Description
brand standards
performance reporting
team meetings
hiring support
team coaching
customer service
Ensures company brand materials and physical working spaces meet and exceed company presentation standards.
Generates and shares comprehensive and detailed reports about team performance, mission-related objectives, and deadlines.
Conducts team meetings to update members on best practices and continuing expectations.
Assists management with hiring processes and new team member training.
Provides encouragement to team members, including communicating team goals and identifying areas for new training or skill checks.
Communicates deadlines and goals to team members.
Answers team member questions, helps with team member problems, and oversees team member work for quality and guideline compliance.
Develops strategies to promote team member adherence to company regulations and performance goals.
Ensures quality project delivery, including interacting with customers, answering customer enquiries, and effectively handling customer complaints.
Requirements
cisco
vmware
itil
nagios
vcp
bachelor's
Knowledge of Networks & Cisco technologies would be an added advantage.
Bachelor’s degree in computer science, Information Technology, or a related field (or equivalent experience).
Strong technical knowledge across a range of IT areas, including hardware, software, networks, and security.
ITIL or other IT service management certifications are a plus.
Experience with IT Project deliveries & technical guidance of teams.
Excellent communication and interpersonal skills.
Knowledge of end-to-end IT Infrastructure architecture. Should have the focus towards technologies and their dependence on each other. Architect level knowledge is a must.
Specific experience with Nagios or OP5mon would be an added advantage. Experience with other IT monitoring tools would also help.
Project management experience, with a demonstrated ability to lead and execute IT projects.
Excellent Oral and written communication skills
Strong problem-solving and decision-making abilities.
Experience in monitoring and resolving hardware issues relate to server & client hardware. Experience with HP Server hardware would be an added advantage.
Must have previous exposure of dealing with international projects.
Proven experience in a leadership or supervisory role within an ICT department.
Sound Knowledge of Virtualization, VMware ESXi 6 or above (VCP certification preferred) and storage technologies.
Experience with supporting container platforms will be desired and experience with setting up teams for container support will be added advantage.
Experience with VEEAM or other backup products.
Sound understanding of ITIL concepts.
Sound knowledge of server environments both Linux & Microsoft Windows Server (Server 2016 R2, 2019) Client OS (Windows 10, 11) (MCSA & RHCSA certifications)
Benefits
Information not given or found
Training + Development
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Interview process
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Visa Sponsorship
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Security clearance
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Company
Overview
Founded 1949
Year of establishment
Established in Veghel, Netherlands.
Acquired 2017
Acquisition by Toyota Industries
Joined a global logistics automation group while maintaining Dutch engineering roots.
600+ Airports
Baggage systems installed worldwide
Operates baggage handling systems across numerous international airports.
4B Bags
Annual baggage processed
Efficiently manages and transports billions of bags each year.
Grew under the name Rapistan Lande in the 1960s, adopting 'Vanderlande' in 1989 and expanding internationally into material-handling automation.
Delivers integrated solutions—innovative systems, smart software, and lifecycle services—to warehouses, airports, and parcel hubs.
Its baggage systems operate in numerous airports, moving a large volume of bags annually.
Parcel systems sort millions of items daily.
FY2024 net revenue reached about €2.2 billion, supported by a healthy order book and steady intake.
Typical projects include large-scale airport baggage halls, e-commerce warehouse sortation, and parcel distribution hubs.
Specializes in airport baggage handling, warehouse automation, and parcel-sorting systems—trusted by top global retailers.
Unusual fact: 9 of the 15 largest food retailers rely on its warehouse systems, processing deliveries for same-day promises worldwide.
Culture + Values
The company is committed to developing its employees and enabling them to reach their full potential.
The organization is driven by innovation and continually strives for better ways of doing things.
The company builds long-term relationships based on mutual respect and trust.
The organization is customer-centric and constantly aims to exceed expectations.
The company believes in delivering excellence through high standards and accountability.
The organization works with passion and integrity in everything it does.
Environment + Sustainability
Net-Zero 2050
Emission Target
Goals to reach net-zero emissions by the year 2050.
Committed to reducing CO2 footprint and improving energy efficiency across operations.
Products and solutions focus on energy efficiency, sustainability, and innovation.
Continuously works on reducing waste and improving recycling in processes.
Invests in sustainable technologies to support the global transition to renewable energy.
Inclusion & Diversity
Fosters an inclusive work environment, encouraging diversity of thought, and building a workplace where everyone can thrive.
Has made significant progress in increasing gender diversity, with women holding leadership positions across various departments.
Monitors diversity metrics and aims to increase gender balance across all levels of the organization.