Description

The role involves on‑site assessments of underground and aerial cable plant damages, interviewing contractors, technicians, witnesses, police, and homeowners, photographing and documenting scenes, and collaborating with locate companies to exchange damage information.

The specialist must understand State Dig Laws, excavator requirements, and NESC standards, build professional relationships with clients and contractors, compile case material, assist the Claims Recovery team, and develop monthly market reports and client meeting updates.

• Perform on‑site assessments of underground and aerial cable damages.
• Conduct interviews with contractors, technicians, witnesses, police, and homeowners at damage sites.
• Photograph and document damage scenes to accurately determine liability.
• Collaborate with client locate companies and exchange damage information.
• Analyze evidence to identify liable parties and apply State Dig Laws, excavator requirements, and NESC standards.
• Build professional relationships with clients, contractors, and management.
• Obtain and document job repair cost estimates from contractors.
• Compile case materials and forward them to the local handling office.
• Assist Claims Recovery team with post‑review follow‑up actions.
• Develop monthly market reports and lead client meetings for updates.
• Sit, stand, and walk for extended periods; work on uneven terrain in varied weather.
• Drive personal vehicle to sites day or night; lift/carry up to 25 lb occasionally.

Requirements

Candidates must hold a valid driver’s license, have a reliable personal vehicle and insurance, possess strong written and verbal communication skills, and meet physical demands such as walking, lifting up to 25 lb, and working in varied conditions.

• Hold a valid driver’s license, reliable personal vehicle, and meet auto insurance minimums (100/300/100).
• Possess strong written and verbal communication skills.
• Proficient with Microsoft Word and shared computer systems.
• Strong analytical and logical reasoning abilities.
• Familiarity with cable or utility locating industry; telephone industry experience is a plus.
• Background in business operations, attention to detail, and multitasking in dynamic environments.

Benefits

PRG offers a competitive salary of $51,000–$54,000, overtime, mileage reimbursement, medical/dental/vision coverage, 401(k) match, paid time off, and additional perks, and prides itself on equal‑opportunity employment.

• Salary $51,000–$54,000 based on experience plus overtime.
• National mileage reimbursement.
• Medical, dental, vision coverage for employees and dependents.
• 401(k) with company match after one year.
• Short‑term disability after one year, paid time off, holidays.
• Company‑paid life insurance and supplemental insurances.

Training + Development

Interview process

Visa Sponsorship

Security clearance