A2Dominion Group
A2Dominion Group develops, owns, and manages residential, commercial, and mixed-use properties.
Support domestic abuse victims in refuge, outreach and helpline services.
2 days ago
$25,526 - $26,869
Junior (1-3 years), Expert & Leadership (13+ years)
Full Time
Oxford, England, United Kingdom
Hybrid
Company Size
1,000 Employees
Service Specialisms
Property Development
Construction Services
Project Management
Design
Engineering
Technical Services
Consulting
Sector Specialisms
Residential
Property management
Supported services
Housing association services
Social housing
Housebuilding
Community services
Financial services
Role
Description
client support
referral management
needs assessment
stakeholder collaboration
helpline support
record keeping
In the Domestic Abuse Service, the Flexible Support Officer supports clients in refuges, outreach and helpline settings, helping them achieve safety, independence and dignity.
- Deliver tailored support to clients in accommodation and outreach settings
- Manage referrals and conduct needs assessments
- Provide guidance on tenancy rights and responsibilities
- Collaborate with internal teams and external agencies including police and health professionals
- Facilitate group work and respond to helpline enquiries
- Advocate for clients and support move‑on to safe housing
- Maintain accurate records and contribute to safeguarding processes
Requirements
gcses
front‑line
communication
multi‑tasking
it skills
driving licence
The Flexible Support Officer role is based at 6 Collins Street, Oxford, on a permanent full‑time contract (35 hours per week) with a salary of £25,526‑£26,869 per annum. The post requires an enhanced DBS check, a full UK driving licence and access to a personal vehicle.
- GCSEs (or equivalent) qualification
- Minimum one year front‑line experience with domestic‑abuse or vulnerable clients
- Strong communication and interpersonal skills
- Ability to stay calm under pressure and manage multiple priorities
- Basic IT skills and willingness to learn new systems
- Full UK driving licence and access to a vehicle
Benefits
Employees enjoy flexible benefits, salary exchange options and discounts, including 25 days’ holiday plus bank holidays, up to an 8 % contributory pension and an annual £300 allowance for health and lifestyle benefits for themselves and their families.
- 25 days’ holiday plus bank holidays
- Up to 8 % contributory pension
- Annual £300 allowance for health and lifestyle benefits for employee and family
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
- enhanced dbs check required
Company
Overview
60+ Years
Experience and Legacy
Established over 60 years ago, the company has built a strong reputation for delivering high-quality residential and commercial projects.
- A leading property development and management company focused on creating sustainable and high-quality homes and communities.
- Offers services across residential, commercial, and mixed-use developments, including affordable housing and urban regeneration projects.
- Operates in multiple regions, partnering with local authorities and private developers.
- Residential developments range from affordable housing to premium homes, with a focus on sustainability.
- Commercial projects include office buildings, retail spaces, and mixed-use developments that foster vibrant communities and contribute to local economies.
- Expertise spans infrastructure, energy, and utilities, providing a comprehensive approach to property development.
- Known for transforming derelict sites into thriving communities with modern amenities.
Culture + Values
- Caring by nature: we put people at the heart of everything we do. We treat everyone as individuals and always seek to do the right thing.
- Working better together: we collaborate and create opportunities to innovate and improve. We empower people to achieve great results together and we take responsibility for our actions.
- Thinking for tomorrow: we understand and anticipate long‑term needs and expectations. We take care to manage the lasting impact we have on everything around us.
Environment + Sustainability
Net zero by 2050
Emissions Target
Committed to achieving net zero emissions by 2050.
100% new homes EPC C
Energy Efficiency
All new homes completed in 2023/24 achieved an EPC rating of C or above.
95% waste diverted
Waste Management
95% of building waste was diverted from landfill.
Zero Scope 2 emissions
Renewable Energy
All electricity for offices and communal supplies comes from renewable sources.
- Over 80% of all homes now rated EPC C or above (up from 56% five years ago).
- 40% reduction in Scope 1 emissions between 2021/22 and 2023/24.
- In 2023/24, 97% of new homes were affordable or social housing.
- £3 million invested to upgrade 107 homes (May 2024–May 2025) — part of plan to get all homes to EPC C by 2030.
- Programme underway to upgrade 5,000 homes over next five years to at least EPC C.
Inclusion & Diversity
50% Women
on Senior Roles Shortlist
50% of women are included in the shortlist for senior roles, reflecting the company's commitment to gender diversity in leadership.
Top 16%
Investors in People Gold Standard
The company retains its Investors in People Gold Standard accreditation, placing it in the top 16% of UK organizations recognized for exceptional employee engagement and development.
100% Maternity Pay
for First 13 Weeks
The company offers 100% maternity pay for the first 13 weeks of leave, providing a credible family benefit to support new mothers.
- Group pays the Real Living Wage to all employees and contractors.