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Leasing Manager | MAA Hunton Park

Maa

A US-based S&P 500 REIT that acquires, develops, redevelops & manages quality apartment communities in the Southeast, Southwest & mid‑Atlantic.

Oversee leasing, marketing, and resident services for an apartment community.

8d ago

Expert & Leadership (13+ years), Junior (1-3 years), Experienced (8-12 years)

Full Time

Glen Allen, VA

Onsite

Company Size

2,532 Employees

Service Specialisms

Property Management

Real Estate Investment

Leasing

Property Development

Construction

Sector Specialisms

Residential

Multifamily Communities

Apartment Communities

Property Redevelopment

Property Repositioning

Interior Unit Upgrades

Amenity and Common Area Upgrades

Smart Home Technology Installation

Role

What you would be doing

leasing sales

property inspection

marketing outreach

resident service

data entry

file management

Supports Open Arms and other initiatives that demonstrate and enhance Mid-America’s corporate culture.
Prepares and maintains a file for each resident according to policy and procedures.
Monitors the property landscape and other attributes to identify and report potential safety hazards and concerns and to ensure quality property aesthetics.
Provides on the job training and coaching to leasing staff. May participate in the recruitment and selection process of new leasing staff. May provide input and contribute to the performance management of leasing staff.
This job operates in a professional office environment with frequent exposure to the outdoors and adverse weather conditions. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Performs leasing of apartment units at the assigned property to prospective residents by communicating the value of residence at the assigned property.
Responds to phone and email inquiries from prospective residents. Applies sales techniques to schedule tours of the property. Meets with prospective residents and checks the availability of units based on preferences and budget.
Ensures adherence to MAA policies and safety rules; complies with MAA policies for reporting incidents.
Collects required information from prospective residents to qualify residents for a lease. Completes all forms and data entry associated with leasing activities.
Attends and participates in training programs and events which may require air travel.
Develops and initiates creative and innovative methods to increase the quantity and quality of incoming prospective residents. Assists with marketing efforts in the community to promote positive awareness of the property and increase traffic of prospective residents. Contacts prospective residents by phone to market the property and schedule tours.
Receives and corresponds with residents regarding service or other needs. Prepares work orders for service and triages requests to staff members as appropriate. Promotes positive resident relations and provides customer service and responsiveness to resident needs and concerns.
Proactively contacts residents with expiring leases to propose renewals and close the renewal of the lease in advance of the lease expiration. Communicates and reinforces the resident value proposition to overcome resistance and secure renewal agreements.
Notifies prospective resident of approval or disapproval. Assists qualified prospective residents with completing lease agreement and collects initial rent and deposit payments. Assists new residents with the move-in process.
Provides direction and guidance to staff performing leasing and marketing, and customer service for the assigned apartment community.
Maintains information on incoming prospects daily and shares with the leasing staff and property management as needed.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.

What you bring

microsoft office

high school

leasing experience

cam certification