Lead Sales Associate at Farrow & Ball in West Hollywood, CA | Kablio

Role

Description

kpi management

client relations

colour consultancy

showroom ops

brand promotion

sales development

Driving key KPI’s by leading on sales and non-sales activity as directed by the Showroom Manager.
Cultivate strong relationships with the A&D community both existing and potential.
Proactively selling the colour consultancy service and providing accurate advice on colour and suitability.
Assisting the showroom management team in delivering budgeted sales and targets.
Promote Farrow & Ball and inspire clients through sharing brand stories and technical information.
Shared responsibility for opening and closing the Showroom which includes securing door, successful arming of the Showroom and POS procedures.
Maintaining the Farrow & Ball image to the highest standards and ensuring the showroom, stockroom and all displays are neat and tidy at all times.
Resolve difficult client issues and escalate to your Showroom Manager when necessary.
Lead by example, set the pace and standard in the showroom ensuring that Farrow & Ball Customers receive the highest levels of customer service at all times, serving Customers in a courteous and professional manner
Actively developing and growing sales opportunities.

Requirements

fast‑paced

retail sales

luxury retail

paint knowledge

interior design

communication

Ability to work in a high paced environment.
Exceptional selling and closing skills, having the desire to follow up to close sales.
Highly effective communicator with both internal and external clients.
Experienced in the driving of retail sales on the selling floor
Strong visual standards background and inventory management are desirable.
Possess a thorough understanding of company policies and procedures and consistently follow and enforce company guidelines to Showroom operations.
Strong business acumen, with a passion and interest in colour and interior design.
Experience in luxury retail is highly desirable.
Technical knowledge of paint and wallpaper is a desirable.

Benefits

Healthcare, Dental & Vision
Company Sick Pay
A competitive salary, reviewed annually based on individual performance
401K scheme matched by F&B
Life Assurance
Generous staff discount on F&B products
10 days’ annual leave which increases with length of service plus statutory holidays
Employee Assistance Programme with 24/7 support

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

1946

Year Founded

Established as a leading name in premium paints and wallpapers.

130+

Curated Colors

Features a wide range of colors inspired by nature.

50+

Countries

Available globally, from small homes to grand estates.

Known for its traditional, handcrafted approach to design, every product is created with care.
The brand's products are used in a variety of high-profile residential and commercial projects.
Signature color collections have been featured in prestigious design publications worldwide.
Their wallpapers are printed using original techniques, often with hand-painted designs.
Distinctive finishes, like 'Estate Emulsion' and 'Modern Emulsion,' are popular for their depth and texture.

Culture + Values

Quality and craftsmanship are at the heart of everything they do.
They are passionate about the richness and depth of their colours.
They are committed to using the finest ingredients to create their paints and wallpapers.
They focus on delivering exceptional service to their customers.
They are proud of their heritage and are committed to preserving it.
They believe in making a positive contribution to the communities they serve.

Environment + Sustainability

2030

Net Zero Target

Aim to achieve net zero carbon emissions by the specified year.

Committed to reducing waste and minimizing environmental impact.
Utilizes renewable energy in product production.
Employs water-based paints to reduce harmful emissions.
Aims to source raw materials responsibly and ensure an environmentally sustainable supply chain.

Inclusion & Diversity

Committed to creating a diverse and inclusive workplace.
Initiatives to promote gender equality and support women in leadership roles.
Tracks gender representation and diversity metrics in its workforce.
Promotes an inclusive culture that celebrates different backgrounds and perspectives.

Articles

Farrow & Ball – Wikipedia

Farrow & Ball – Decoration & Design Building (NY showroom)

Reddit discussion: durability and depth of colour

Role

Description

kpi management

client relations

colour consultancy

showroom ops

brand promotion

sales development

Driving key KPI’s by leading on sales and non-sales activity as directed by the Showroom Manager.
Cultivate strong relationships with the A&D community both existing and potential.
Proactively selling the colour consultancy service and providing accurate advice on colour and suitability.
Assisting the showroom management team in delivering budgeted sales and targets.
Promote Farrow & Ball and inspire clients through sharing brand stories and technical information.
Shared responsibility for opening and closing the Showroom which includes securing door, successful arming of the Showroom and POS procedures.
Maintaining the Farrow & Ball image to the highest standards and ensuring the showroom, stockroom and all displays are neat and tidy at all times.
Resolve difficult client issues and escalate to your Showroom Manager when necessary.
Lead by example, set the pace and standard in the showroom ensuring that Farrow & Ball Customers receive the highest levels of customer service at all times, serving Customers in a courteous and professional manner
Actively developing and growing sales opportunities.

Requirements

fast‑paced

retail sales

luxury retail

paint knowledge

interior design

communication

Ability to work in a high paced environment.
Exceptional selling and closing skills, having the desire to follow up to close sales.
Highly effective communicator with both internal and external clients.
Experienced in the driving of retail sales on the selling floor
Strong visual standards background and inventory management are desirable.
Possess a thorough understanding of company policies and procedures and consistently follow and enforce company guidelines to Showroom operations.
Strong business acumen, with a passion and interest in colour and interior design.
Experience in luxury retail is highly desirable.
Technical knowledge of paint and wallpaper is a desirable.

Benefits

Healthcare, Dental & Vision
Company Sick Pay
A competitive salary, reviewed annually based on individual performance
401K scheme matched by F&B
Life Assurance
Generous staff discount on F&B products
10 days’ annual leave which increases with length of service plus statutory holidays
Employee Assistance Programme with 24/7 support

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found