Assistant Community Manager - Mill Pointe

Description

• Assist the Community Manager with all daily community operations.
• Process rent, fees, move‑ins, move‑outs, and month‑end accounting tasks, coordinating with the Accounting Department.
• Maintain Yardi and resident‑management software with up‑to‑date lease and occupant information.
• Support marketing and leasing efforts, including social media, advertising, curb‑appeal, and pricing.
• Engage prospective residents via lead‑management software, tours, applications, and move‑in processes.
• Administer lease agreements, renewals, prospect screening, and legal notices ensuring compliance.
• Respond promptly to resident inquiries and work with Resident Relations to resolve issues.
• Participate in resident events and community programming.
• Oversee tax‑credit compliance tasks such as rent monitoring, certifications, and reporting with the Compliance Department.
• Act as onsite supervisor in the Community Manager’s absence and provide timely reports.
• Communicate concerns about staff, community, or market conditions to the Community Manager.
• Document and report injuries or incidents according to company guidelines.
• Maintain positive relationships with local housing authorities and agencies.
• Implement new systems, programs, and procedures as directed.
• Enforce company policies and collaborate respectfully with peers and other departments.
• Pursue ongoing training and stay current on industry and legal trends.

Requirements

As an Assistant Community Manager, you will support the Community Manager in daily operations, leasing, marketing, compliance, accounting, and resident satisfaction for a tax‑credit‑funded community. Successful candidates will have at least two years of property‑management experience and familiarity with tax‑credit housing programs.

• Minimum two years of property‑management experience, preferably in multifamily leasing.
• Strong operational and leasing skills; accounting or bookkeeping background preferred.
• Knowledge of Federal Fair Housing laws and local/state regulations.
• Familiarity with Section 42 LIHTC program and tax‑credit compliance processes (preferred).
• Proficiency with MS Office Suite and property‑management software, preferably Yardi.
• Excellent written and verbal communication abilities.
• High school diploma or equivalent; must be 18 + years old.
• Ability to read, write, and speak English proficiently.
• Successful background check, drug screen, and legal authorization to work in the U.S.

Benefits

The full‑time Assistant Community Manager position is located in Mill Pointe, Everett, WA 98208, with an hourly salary range of $24.00 to $29.00.

HNN Communities is a privately held, owner‑operated property management firm that oversees multifamily and mixed‑use assets across Washington State. The company prioritizes healthy communication, teamwork, integrity, and an inclusive, innovative work environment, offering competitive pay, professional development, and a positive culture.

The organization recently earned the 2024 Emerald Award for New Affordable Development of the Year, highlighting its commitment to quality affordable housing. Pay is based on experience, and the work schedule will be determined.

The role includes a comprehensive benefits suite, featuring company‑paid medical, dental, and vision coverage; flexible spending accounts; life, AD&D, and long‑term disability insurance; a 401(k) plan with a full match on the first 4 % of employee contributions; discretionary bonuses; housing‑discount consideration; an employee assistance program; paid time off and holidays; and support for industry training and certifications.

Training + Development

Interview process

Visa Sponsorship

Security clearance