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High Voltage Breaker Technical Expert
Siemens Energy
Provides sustainable energy solutions for a decarbonized future, spanning the entire energy value chain.
Provide technical expertise for HV circuit breaker maintenance and customer support
2d ago
Experienced (8-12 years)
Full Time
Richland, MS
Field
Company Size
91,000 Employees
Service Specialisms
Engineering
Project Management
Consulting
Turnkey
Technical Services
Design
Construction services
Manufacturing
Sector Specialisms
Utilities
Independent Power Producers
Transmission System Operators
Oil and Gas Industry
Energy-Intensive Industries
Power Generation
Heat Generation
Thermal Power Plants
Role
What you would be doing
technical support
maintenance scheduling
customer relations
documentation
training
system design
Communicate effectively with customers to resolve issues and provide technical support. Coordinate with customers to schedule maintenance and inspections. Provide timely and accurate information to customers regarding the status of their orders and service requests.
Address customer inquiries and complaints promptly, ensuring a high level of customer satisfaction. Develop and maintain strong relationships with customers to foster trust and loyalty.
Help customers in fixing and identifying the appropriate parts needed for replacement. Collaborate with the sales team to provide technical support during the proposal and quotation process.
Stay updated with industry trends, standards, and advancements in circuit breaker technology. Make sure all work aligns with safety laws and industry norms. Work directly with customers to understand their needs and provide offers for spare parts.
Prepare and review user documentation, including maintenance reports, Bill of Materials, and Drawings. Train and mentor junior technicians and engineers on guidelines and technical procedures.
Provide technical expertise and solutions for complex circuit breaker issues. Develop and implement maintenance strategies to enhance circuit breaker reliability and performance. Collaborate with engineering teams to design, retrofit, and upgrade circuit breaker systems.
What you bring
diagnostic tools
electrical degree
10+ years
problem solving
circuit breakers
safety
Excellent written and verbal communication skills. Proficiency in using diagnostic tools and software related to circuit breaker systems.
Bachelor's degree in Electrical Engineering or a related field or a minimum of 10 years of experience in HV circuit breaker maintenance and diagnostics.
Strong problem-solving skills and ability to provide technical solutions.
Ability to work independently and collaboratively in a team environment. Detail-oriented with a strong commitment to safety and quality.
Willingness to travel for on-site inspections and support as needed. Experience in customer service and providing offers for spare parts is a plus.
In-depth knowledge of various types of circuit breakers and their applications.
Benefits
Family building benefits
401K savings plan with company match
Company paid Health and wellness benefits
Career growth and development opportunities; supportive work culture
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