Client Account Manager - West

Description

• Responsible for leading and preparing technical scope and fee proposals as well as marketing qualifications proposals with support from Marketing, and pursuit team for all regional business development opportunities.
• Responsible for the development of business within the region to sustain growth including but not limited to:
• Represents Arora externally in the Business Community and serves as the critical Point-of-Contact (POC) for external communication including pursuits, project delivery, recruitment, and business/commercial functions.
• Serve as Project Executive on regional projects.
• Coordinate with Arora’s Technical Project Managers, and internal resources for project delivery support, to ensure regional work meet’s Arora Quality Assurance Standards. Ultimately responsible for delivery and quality for all Arora and subsidiary projects across all services for all clients.
• Support the Project Management Office (PMO) and Project Manager(s) in stakeholder management and project execution as needed.
• Reviewing target client capital plans, monitoring client bid posting sites, and regular meetings with the client related to status of current work, and details to position for upcoming work.
• Works within CRM system (Deltek Vision, OneNote, Salesforce, etc.) to update client data and opportunities, leads, and pipeline to ensure data accuracy.
• Participate in regional Business Community activities on behalf of Arora
• Delivers Arora introduction presentations to prospective clients.
• Identify, develop and generate successful regional Pipeline Opportunities, including research of capital plans, and direct meetings with target clients.
• Leading the complete project life cycle from identification, positioning, proposal, negotiation through delivery and close out.
• Utilizes existing network and seeks new contacts to proactively pursue new business opportunities.
• Supports corporate and client events, conferences, and tradeshows.
• Generate and meet regional sales goals based on the approved business plan.
• Identify potential teaming partners (Prime firms and subconsultants), and leading the assembly and pursuit for Prime and Subconsultant teams.
• Responsible for collaborating with Project Managers in ascertaining client satisfaction.

Requirements

• Experience with Target Market Sectors including Transportation Industry preferred.
• Possess a strong regional knowledge and understanding of the Southeast Business Community Marketplace inclusive of a network of established agency and partner contacts.
• Effective communication skills to collaborate with internal and external team members, clients, funding and permitting agencies, and project stakeholders throughout a program lifecycle.
• Ability to create opportunities, drive a sales process, close deals, and stay involved in their follow-through.
• Existing Client network and relationship in Arora’s Target Sectors.
• Excellent negotiation and interpersonal skills.
• In possession of appropriate documentation to legally gain and maintain employment in the US.
• Proven record of increasing business development successes.
• Ability to create and maintain productive relationships with employees, clients, and vendors.
• 12+ years business development and marketing expertise, including 5 years of management experience, demonstrating responsibility for project (or group/office) profit and loss.
• Thorough knowledge of design-to-completion engineering processes.
• Bachelor’s degree in engineering or related field.
• Valid state driver’s license (any in US) and ability to maintain a safe driving record.
• Experience in A/E/C industry mandatory.
• Ability to develop and maintain productive business relationships with clients, colleagues and vendors.
• Exceptional communications skills including ability to direct communication at audience’s level, excellent writing and verbal skills.
• Experience and knowledge of business development as it pertains to the A/E/C and technology industry.
• Professional Engineering (PE) licensure in Electrical, Mechanical, or Fire Protection preferred
• Ability to drive and maintain a safe driving record.
• Proven record of increasing leadership responsibility and expertise, including decision making, flexibility, problem-solving, reasoning strategic thinking, and accountability.
• Ability to model Core Values.
• Demonstrated good judgment, and discretion in all communications.
• Thorough knowledge of Company Standards and Core Values.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance