Apartment Manager

Description

• Ensure all lease agreements comply with RHF policies and affordable housing regulations.
• Maintain accurate and organized records of leasing, financial, and maintenance activities, preparing reports as required by RHF leadership and regulatory agencies.
• Maximize occupancy by actively managing leasing efforts, monitoring vacancy rates, and retaining current residents.
• Coordinate and oversee audits, inspections, and reviews by regulatory bodies or funding sources, ensuring that the property meets all standards and guidelines.
• Provide exceptional customer service to residents and their families, maintaining a welcoming and respectful environment.
• Ensure compliance with all LIHTC, and other affordable housing program regulations, including income certifications and annual recertifications.
• Prepare and manage budgets, ensuring the financial health of the property by controlling expenses and maximizing occupancy.
• Manage leasing activities, including marketing available units, conducting tours, and processing applications.
• Review and approve purchase orders, invoices, and other financial documents related to property operations.
• Work with prospective residents to ensure that eligibility requirements for senior and affordable housing are met.
• Oversee maintenance staff and coordinate with vendors for repairs, renovations, and preventative maintenance to ensure the property is safe and well-maintained.
• Foster a positive community atmosphere by organizing and supporting resident activities, events, and services.
• Oversee all aspects of daily operations for the Crenshaw Gardens, including leasing, resident relations, and facilities management.
• Conduct regular inspections of the property, common areas, and individual units to ensure compliance with safety, cleanliness, and housing standards.
• Stay informed of changes in housing regulations and best practices to ensure compliance and operational efficiency.
• Ensure compliance with federal, state, and local housing regulations for LIHTC requirements.
• Address resident concerns and resolve disputes in a timely and professional manner, ensuring the satisfaction and well-being of all residents.
• Work closely with the Resident Service Coordinator to ensure residents have access to necessary social and supportive services.
• Work is primarily in an office setting but may require property tours and physical inspections of units and common areas.
• Coordinate move-ins and move-outs, ensuring that vacant units are prepared promptly for new residents.
• Serve as a liaison between residents and RHF leadership, communicating concerns, suggestions, and feedback.

Requirements

• Must be able to sit, stand, walk, and perform tasks requiring manual dexterity and visual acuity.
• Must be able to lift up to 25 lbs. and occasionally perform physical tasks related to property management.
• Strong problem-solving skills, with the ability to manage complex situations and make decisions that align with company policies and resident needs.
• Strong leadership and organizational skills, with the ability to manage a team and work with diverse groups of residents.
• Excellent communication skills, both written and verbal, with the ability to interact with residents, families, staff, and external partners.
• High school diploma or equivalent required; experience in property management, business administration, or a related field preferred.
• Experience with HUD, LIHTC, and other affordable housing programs preferred.
• Must pass a background check and drug screening.
• Experience managing budgets, financial reporting, and property operations.
• Ability to work flexible hours, including weekends and evenings, as needed.
• Valid driver’s license and access to reliable transportation.
• Proficient in property management software (e.g., Yardi, RealPage) and Microsoft Office Suite (Word, Excel, Outlook).
• The work environment is typically climate-controlled but may involve exposure to various weather conditions when conducting outdoor inspections or activities.
• Ability to work independently and prioritize tasks in a fast-paced environment.
• 3+ years of experience in property management, preferably in senior living, affordable housing, or multifamily housing environments.

Benefits

• Employee assistance and more
• Paid time off and holidays
• Health, dental, and vision insurance
• Competitive pay
• Term life and Voluntary supplemental life insurance
• Retirement savings plan

Training + Development

Interview process

Visa Sponsorship

Security clearance