Johnson Controls
Produces HVAC, fire, security and building automation systems to optimize and protect buildings globally.
1 days ago
Expert & Leadership (13+ years), Experienced (8-12 years)
Full Time
India
Office Full-Time
Company Size
94,000 Employees
Service Specialisms
Sector Specialisms
Description
incident response
performance management
change management
automation development
stakeholder communication
process optimization
Senior Operations Analyst – Automation at Johnson Controls focuses on overseeing critical IT operational processes to meet performance objectives and ensure reliable service delivery.
The analyst will monitor infrastructure and application components, continuously improve incident, problem, change, and release management practices, and ensure that all activities align with service level agreements.
Working within the global Automation Center of Excellence, the professional will collaborate with the Automation Operations Team Lead and peers to design, implement, and refine automated solutions using UiPath (including Agents and Maestro) and Microsoft Power Platform (featuring Copilot).
- Coordinate major incident response across IT teams, provide real‑time updates, and oversee automated resolution support.
- Manage performance and availability of business‑critical applications, implementing remedial solutions to reduce downtime.
- Conduct post‑implementation reviews and refine incident and problem management procedures on a regular basis.
- Execute technical change management by building, testing, documenting, and deploying changes while maintaining change records and engaging the Change Advisory Board as needed.
- Contribute subject‑matter expertise to project teams throughout the technology enablement lifecycle, especially in design and integration phases.
- Advise clients on business‑process optimization, measuring organizational capabilities and collaborating with technology specialists and strategic partners.
- Develop and maintain automated workflows in UiPath and Microsoft Power Platform, emphasizing code quality, reproducibility, and scalability.
- Lead communication efforts during system outages, ensuring timely advisories to stakeholders.
- Streamline routine user requests and repetitive tasks through automation to lower incident recurrence.
Requirements
uipath
power platform
oop
low‑code
sql server
leadership
Candidates should possess advanced proficiency with UiPath and Power Platform, solid understanding of object‑oriented and low‑code programming, and strong troubleshooting capabilities, complemented by excellent communication and leadership skills.
The position offers continuous learning through certifications and training in areas such as ServiceNow, Azure, AI, and machine‑learning, supporting career growth in emerging automation technologies.
- Required: advanced skills in UiPath and Microsoft Power Platform, strong OOP and low‑code knowledge, expert troubleshooting, and fluent business English.
- Preferred: experience with UiPath Agents, Maestro, Microsoft Copilot, React, Python/.NET, Windows Server, networking concepts, and SQL Server.
Benefits
Compensation includes a base salary adjusted for experience, along with a comprehensive benefits package aligned with Johnson Controls' global standards.
- Ongoing training and certification opportunities in UiPath, ServiceNow ITSM, Power Platform, Azure, AI, and related technologies.
- Competitive salary based on qualifications and a comprehensive benefits package.
Training + Development
Interview process
Visa Sponsorship
Security clearance
Overview
1885
Year Founded
Pioneered the electric thermostat and launched the building controls industry.
2016
Year of Merger
Merged with Tyco International, expanding into fire protection and security.
$26.8B
Annual Revenue
Generates revenue across four global business segments.
Record Backlog
Project Demand
Maintains a strong backlog of digital and infrastructure projects.
- Pioneered the electric thermostat, launching the building controls industry.
- Evolved into a global leader in smart building systems through over a century of innovation.
- Typical projects range from HVAC installations to integrated smart systems in hospitals, airports, stadiums, and data centers using their OpenBlue digital platform.
- Expertise covers HVAC, fire detection and suppression, security systems, energy management, and facility services.
- Earned LEED Platinum certification for its North American headquarters and supplied smart systems to landmarks like Burj Khalifa and Taipei 101.
Culture + Values
- N/A – Johnson Controls does not publish an official list of culture or values under standardized headings on its public website or LinkedIn.
Environment + Sustainability
43.8% reduction
Emissions reduction
Reduced Scope 1 & 2 emissions by 43.8% since 2017 toward a 55% target by 2030.
56% reduction
GHG intensity
Achieved a 56% reduction in GHG intensity since 2017.
56% renewables
Global electricity
56% of global electricity was matched by renewables in 2024.
25% sites landfill-free
Manufacturing sites
23 manufacturing sites (25%) achieved zero-landfill in 2024.
Inclusion & Diversity
Double women leaders by 2026
Global Leadership Diversity Target
Aim to double women leaders globally and minority leaders in the U.S. within five years, initiative launched in 2021.
>100k global workforce
Community Volunteering Impact
Engaged global workforce of over 100,000 across 150+ countries, contributing over 61,000 volunteer hours in 2023.
- Includes diversity targets in senior leaders’ performance metrics tied to compensation.
- Partnerships with HBCUs to develop next-gen sustainable building leaders through scholarships and education initiatives.
- Increased spend with women- and minority-owned businesses as part of supplier sustainability and inclusion goals.