Field Service Representative

This Field Service Representative position will be within our U.S. Services business, focusing on servicing equipment supporting power distribution and critical power infrastructure.

• Identify hazards present in the work area and report all safety matters, incidents, near misses, to management or safety representative.
• Working with your Manager and/or Regional Service Director to resolve complex escalated issues
• Act on behalf of the District Service Manager to resolve operational issues as required
• Remain in a standing position for extended periods of time, including working in small confined spaces.
• Work alongside larger teams of FSRs and collaborate with Project Managers on higher complexity projects
• Pre-site, startup, repair, preventive maintenance, and field modification of equipment
• Completion of field service reports, expense reports, preventive maintenance, and startup data sheets
• Work outside in a variety of environmental extremes such as heat, cold, rain, and dust.
• Travel throughout the region for local customer support or even countrywide travel. This includes overnight travel by vehicle/air.
• Assist senior technicians and support Project Management on larger system start-ups

We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.

You must submit an online application to be considered for any position with us. This position will be posted until filled.

• Continuous learning and training on various products both in the field and in the classroom
• Safe driving and vehicle operations skills
• NFPA-70E or OSHA experience is preferred
• 2+ years of field service repair and customer service with UPS (Uninterruptible power supply (UPS) systems, power distribution and switchgear, seamless automatic transfer switches (ATS), power distribution units, electrical, electro-mechanical or electronics related equipment
• Must possess good safety practices and adhere to the company’s safety procedures/polices (lock out tag out, comply with all safety programs and complete safety related trainings on time.
• Problem solving with customers, electricians, sales partners, technical support, District Service teams
• Thorough understanding of principles of AC and DC power, various AC and DC supply circuit components
• The ability to write service reports, correspondence, procedures, effectively present information and respond to customer questions.
• Experience reading and interpreting schematics, drawings, and operation manuals
• The ability to read blueprints/schematics
• An Associate’s degree, trade/vocational certification, Military training or similar experience in electrical-related disciplines.
• Work frequently requires strenuous physical tasks, including bending, stooping and lifting and carrying items weighing up to 40 pounds.
• Skilled at utilizing test and diagnostic equipment
• 2+ years in Field Services or equivalent industry experience.

€36 billion global revenue+13% organic growth150 000+ employees in 100+ countries#1 on the Global 100 World’s most sustainable corporations

We are proud to offer all Field Service Representatives with direct product training and training on all digital and physical tools associated with their work. Schneider Electric provides service vehicles, tools, uniforms, mobile devices, and laptops for daily professional use.

For this U.S. based position, the expected compensation range is $66,000 - $99,000 per year, which includes base pay and short-term incentive. The compensation range for this full-time position applies to candidates located within the United States. Our salary ranges are determined by reviewing roles of similar responsibility and level. Within the salary range, individual pay is determined by several factors including performance, knowledge, job related skills, experience, and relevant education or training. Schneider Electric also offers a comprehensive benefits package to support our employees, inclusive of medical (with member reward points), dental, vision, and basic life insurance, Benefit Bucks (credits to apply towards your benefits) flexible work arrangements, paid family leaves, 401(k) + match, well-being and recognition (including service anniversary) programs, 12 holidays per year, 15 days of paid time off per year (pro-rated in the first year of employment based on start date), opportunity to purchase company stock (eligibility depends on start date), and military leave benefits.

This opportunity is a site-based position with occasional nonstandard hours. There is a 40-hour guarantee (+Overtime), with most work occurring at customer sites.

Within your first 180 days, you’ll experience a unique, team-oriented welcome with 8 weeks of in-person training in our brand-new state-of-the-art training facility in Dallas, TX with all expenses paid. Upon return from each training visit, you’ll continue with online training and will be paired with a local area mentor to receive on-the-job training and continue your onboarding journey with us.

Schneider Electric offers an inclusive benefits package to support all of our employees such as flexible work arrangements, paid family leaves, 401(k) + match, well-being programs, holidays & paid time off, military leave benefits, and more. Learn more about working with us: http://se.com/us/careers