Property Management Administrator

Description

• Distribute supplies, as may be needed, from time to time.
• Support the Director and Associate Director of Property Management in projects as assigned.
• Draft, review, edit, proofread written materials such as forms, general correspondence and minutes for division, staff, committee or other meetings
• Assist in preparing annual operating budget templates, inputting the prior 12 months of financial statement and utilities data to each building.
• Oversee, develop, and improve the Property Management department administrative with enhance and organized systems
• Assist with monthly process of the PM department credit card statements
• Support Director of Property Management in assigned projects, and track data and results of various projects
• Coordinate monthly Property Management Safety Meetings with Facilities Manager
• Take and distribute meeting notes.
• Ensure information accuracy is in centralized files for projects, residential and commercial property/tenant information, property management staff directory, staff training record, vendor contracts, utility accounts, etc.
• Maintain excel spreadsheets for the PM department
• Monitor budget allocations for those assigned events
• Oversee, develop, and improve the Property Management department administrative systems
• Lead welfare exemption project for property portfolio
• Develop tracking tools/systems to enhance and organize property management systems.
• Follow policies and procedures, including safe work practices
• Respond to phone and email inquiries about housing opportunities and building related matters and relying to the appropriate person and department.
• Support compliance in coordinating efforts on the welfare exemption project for property portfolio.
• Develop materials for analytics or data related dashboards, using common Microsoft Office tools or YARDI
• Manage calendar of DPM and ADPM
• Ensure prompt follow up on requests from community and staff stakeholders.
• Lead the process of organizing annual department retreat, holiday party, and other department related events as assigned
• Perform administrative tasks such as word-processing, photocopying, faxing, scanning, processing monthly department credit card statements, responding to phone calls/email inquiries about housing opportunities and referring building related matters to supervisor.

Requirements

• Strong problem-solving skills
• Excellent written and verbal communication skills
• Ability to improvise and think on your feet
• Knowledge and experience in organizational effectiveness and operations management
• Extensive experience with Microsoft
• Bilingual in English and Cantonese
• Property management experience
• Graphics skills for making flyers
• Ability to manage changing deadlines and work well under pressure
• Capacity to work independently and effectively, prioritizing multiple tasks
• Three (3) years administrative and/or property management experience
• Excellent organizational skills
• Careful attention to detail
• Ability to exercise confidentiality
• Ability to handle all forms of telephone calls calmly and professionally
• Associate of Arts (AA) degree in Business Administration or related field
• Bi-lingual in English and Cantonese/Mandarin a plus

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance