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Front Desk Agent (Floater)
Kw Property Management And Consulting
Front desk agent responsible for greeting guests, maintaining security, and updating resident information in a float position across multiple locations.
14d ago
Entry-level, Junior (1-3 years)
Full Time
West Palm Beach, FL
Onsite
Company Size
50 Employees
Service Specialisms
Association Management
Technology Solutions
Streamlined Operations
Lifestyle Enhancement
Accounting & Finance
Sector Specialisms
Residential
Commercial
Condominiums
Homeowner Associations
Luxury High-Rise Buildings
Mid-Rise Buildings
Garden Style Condominiums
Townhome Communities
Role
What you would be doing
coordination
phone etiquette
maintain security
monitor access
report violations
update database
- Follow all standards policies and procedures with regards to emergency response by coordinating with Management, Chief Engineer, or Fire Rescue / Police services.
- Report any violations of the Rules and Regulations that are noticed at any time.
- Utilize proper phone etiquette for all incoming and outgoing phone calls made to residents. All calls should be clear and in a professional manner.
- Observe precautions required to protect Residents, guests and property, and report damage, theft, and found articles to supervisors.
- Coordinate with office administrative staff to maintain and update all unit owner information in computer database.
- Write reports of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences.
- Report any and all maintenance items which include, but is not limited to, burned out lights, leaks, broken equipment to the Association office daily.
- Monitor and authorize entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises. All “check-in” policies and procedures must be followed without any exceptions.
- Maintain the “key” control system and assure that all keys are locked and accounted for at all times.
- Call police or fire departments in cases of emergency, such as fire or presence of unauthorized persons.
- Greet all guests in a standing upright position as they enter the community maintaining the highest quality of customer service.
What you bring
hospitality experience
bi-lingual
six months experience
high school diploma
fl driver’s license
fire alarm system
- Previous work experience in the hospitality industry or hospitality degree program highly preferred
- Bi-lingual English/Spanish may be required at some locations
- Minimum six months related experience and/or training.
- High school diploma or GED; some college preferred
- Must have a valid FL. Driver’s License.
- Be familiar with the fire alarm system operations and report all incidents to management.
- Must be familiar with using computer software to perform various tasks, and must demonstrate organizational skills, excellent interpersonal skills and strong communication skills
Information not given or found
Training + DevelopmentInformation not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearance- past employment verification
- criminal background check
Company
Overview
2003
Year Founded
The company has been in operation since this year, establishing a strong foundation in the real estate sector.
- quickly rose to prominence as a leading provider of comprehensive property management solutions.
- specializes in managing a diverse portfolio of residential and commercial properties, providing expert consulting services to investors, developers, and owners.
- focuses on maximizing value by integrating strategic planning, efficient operations, and in-depth market analysis to deliver optimal results for clients.
- notable projects include high-end residential buildings, mixed-use developments, and large-scale commercial spaces, positioning the firm as a key player in Florida’s real estate sector.
- service offerings also include property investment advisory, construction management, and facilities operations, serving both private clients and institutional investors.
- known for its unique blend of personalized service and industry expertise, earning a reputation for integrity, efficiency, and long-term client relationships.
- Greet everyone
- Respect
- Empowerment
- Accountability
- Trustworthy & Transparent
- The KWPMC culture is reflected in our benefits: career track, growth & development, health care options, paid time off, 401k match, employee assistance, life and disability insurance, tuition reimbursement, reward & recognition programs
- No net-zero target or sustainability goals publicly available
- No environmental or sustainability metrics, targets, or initiatives found on their website or LinkedIn
6 Female Partners
Female Representation in Partners
Reflecting equitable representation at the partner level, with six out of twelve partners being female.
6 Female Leaders
Female Ownership Increase
Six out of twelve partners are female, marking a significant increase in female leadership over the years.
- Leadership culture 'empowers people of all ethnicities and backgrounds to grow alongside the company'
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