Employee Relations Business Partner - Cardiff

Company logo
Network Rail
Operates and maintains the UK’s rail infrastructure, ensuring safe and efficient train travel.
Deliver expert HR advice and support for complex employee relations cases across Wales.
16 days ago ago
£43,588 - £51,719
Expert & Leadership (13+ years), Experienced (8-12 years)
Full Time
Cardiff, Wales, United Kingdom
Hybrid
Company Size
40,000 Employees
Service Specialisms
Engineering
Construction
Asset management
Systems engineering
Design
Operations & Maintenance
Consulting
Project management
Sector Specialisms
Marketing
Human Resources
IT
Logistics
Project Management
Finance
Property
Legal
Role
What you would be doing
coaching
case management
hr direct
employee relations
training delivery
stakeholder liaison
  • Provide coaching, guidance and support to enable line managers to formulate pragmatic and business focussed solutions which are balanced with policy application and broader employment legislation.
  • Effectively manage work-life balance with a 35hrs per week contract, hybrid working,and enhanced family friendly support
  • Maintain and track case records and documentation through HR Direct and Network Rail systems in a timely manner.
  • Responsible for the provision of consistent advice to line managers and therefore required to liaise across the broader HR function and share knowledge proactively.
  • Provide clear guidance to managers regarding their responsibilities within a process or procedure and the elements the HR function will undertake.
  • Development and delivery of targeted line manager up-skilling working closely with the HR Business Partner and broader HR Direct team on company wide initiatives.
  • Proactively manage and develop relationships and communication channels with Business Partner teams and HR Direct regarding complex ER cases and development requirements.
  • Provide professional, expert, face to face Human Resources advice, coaching and support to cross functional line managers when dealing with escalated complex Employee Relations cases across a defined geographical area and in line with Network Rail policies and procedures.
  • Provide support to the ER Operations Manager or HR Business Partner team/s as required/requested.
What you bring
cipd
hr direct
employment law
analytical skills
communication
coaching
  • Sgiliau dadansoddi a diagnostig cryf.
  • Gwydn, Addasadwy a Hyblyg.
  • Sgiliau cyfathrebu ysgrifenedig a llafar ardderchog a'r gallu i gyfathrebu'n effeithiol ar draws sbectrwm eang o reolwyr gyda lefelau amrywiol o allu.
  • Ability to travel and work across a geographical area covering numerous locations.
  • Cymhwyster CIPD neu brofiad perthnasol i ddangos lefel cymhwysedd.
  • Experience of advising managers and others on a variety of Network Rail terms and conditions of employment.
  • Experience of coaching and influencing line managers and senior business leaders.
  • Experience of working within a Unionised environment.
  • Sgiliau rheoli amser, trefnu a blaenoriaethu cryf a'r gallu i weithio dan bwysau ac i derfynau amser.
  • Proactively maintain own knowledge on Employment Legislation and Organisational awareness.
  • A proven track record in a previous HR Advisory role, in particular experience of dealing with numerous and highly complex Employee Relations cases, up to and including Tribunal stage across a number of organisation functions within a large complex organisation.
  • 5 diwrnod o absenoldeb gwirfoddoli â thâl.
  • Demonstrates strong commercial approach and understanding of business needs.
  • 2 wythnos o absenoldeb gyda thâl wrth gefn i gymuned y Lluoedd Arfog.
  • Experience of providing advisory support across a number of Network Rail functions.
  • Profiad o gynghori rheolwyr ac eraill ar amrywiaeth o delerau ac amodau cyflogaeth Network Rail.
  • Darparu hyfforddiant, arweiniad a chefnogaeth i alluogi rheolwyr llinell i ffurfio datrysiadau pragmatig sy'n canolbwyntio ar fusnes sy'n cydbwyso â chymhwyso polisïau a deddfwriaeth cyflogaeth ehangach.
  • Capability to establish professional credibility quickly.
  • CIPD qualified or relevant experience to demonstrate level of competence.
  • Resilient, Adaptable and Flexible.
  • Cynnal ac olrhain cofnodion achos a dogfennaeth trwy systemau HR Direct a Network Rail mewn modd amserol.
  • Pecyn buddion yn cynnwys cynigion gofal iechyd, cynllun beicio i'r gwaith, aelodaeth clwb gofal iechyd am bris gostyngol, a chynigion a buddion gostyngol gan gynnwys gofal plant, gofal iechyd a safle siopa ar-lein.
  • Profiad o ddarparu cymorth ymgynghorol ar draws nifer o swyddogaethau Network Rail.
  • Strong time management, organisation and prioritisation skills and the ability to work under pressure and to deadlines.
  • Experience of development and delivery of manager up-skilling both individually and through workshops/formal development interventions.
  • Up to date Employment Law knowledge and practical application of legislation.
  • Profiad o weithio mewn amgylchedd Undebol.
  • Cymhorthdal o hyd at 75% ar docynnau tymor rheilffordd a thanddaearol os byddwch yn teithio i'r gwaith ar y trên.
  • Experience of working in a remote capacity, independently and on own initiative.
  • Rheoli cydbwysedd bywyd a gwaith yn effeithiol gyda chontract 35 awr yr wythnos, gweithio hybrid, a gwell cefnogaeth sy'n ystyriol o deuluoedd
  • Excellent written and verbal communication skills and the ability to communicate effectively across a broad spectrum of managers with varying levels of capability.
  • Strong analytical and diagnostic skills.
  • Profiad o ddatblygu a chyflwyno uwchsgilio rheolwyr yn unigol a thrwy weithdai/ymyriadau datblygu ffurfiol.
Benefits
  • 5 days paid volunteering leave.
  • Benefits package including healthcare offers, a cycle to work scheme, discounted healthcare club membership, and a discounted offers and benefits including childcare, healthcare and online shopping site.
  • GWR ticket alliance – Heavily discounted all day passes for you and up to 3 friends and family to use across the GWR network.
  • A range of Pension schemes to choose from
  • A subsidy of up to 75% on rail and underground season tickets if you travel to work on the train.
  • Privileged staff travel - Leisure travel discount of 75% on all leisure travel and includes family members.
  • 2 weeks paid reserve leave for the Armed Forces community.
  • In Wales and Western region, you will have the opportunity to join PROUD, our reward and recognition scheme where you can say thanks and recognise colleagues across the region who have demonstrated outstanding values and behaviours.
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
  • satisfactory completion of pre-employment checks is required.
  • candidates must pass a drugs and alcohol test.
  • a positive test results in a 5‑year suspension from safety‑critical roles.
  • demonstration of personal dedication to safety is required.
Company
Overview
20,000 miles of track
Rail Network Span
The extensive railway infrastructure it manages spans over 20,000 miles, ensuring connectivity across the UK.
30,000 bridges
Managed Structures
Operates and maintains over 30,000 bridges to ensure safe rail passage for trains and passengers.
  • Responsible for managing the country’s railway infrastructure, playing a vital role in the UK's transport system.
  • Ensures the safe passage of trains through its management of critical railway assets.
  • Origins date back to 2002, when the rail infrastructure was brought into public ownership.
  • Based in Milton Keynes, it is a crucial player in delivering major transportation projects.
  • Typical projects include track renewal, station modernization, and large-scale electrification efforts.
  • Oversees one of the world’s most complex and busiest rail networks, with significant investment in improving connectivity across the UK.
  • Focuses on maintaining safety and operational efficiency through cutting-edge technology and engineering solutions.
  • Collaborates with train operators and local authorities to ensure seamless travel experiences for passengers.
  • Delivers the High Speed 2 (HS2) project, set to revolutionize rail travel in the UK.
  • Committed to improving sustainability and reducing the environmental impact of rail transport.
Culture + Values
  • Safety first, always.
  • We value people’s ideas, energy and drive.
  • We are responsible, dependable and accountable.
  • We are better together, we collaborate, share knowledge and support each other.
  • We challenge ourselves to deliver outstanding performance.
  • We are committed to doing the right thing.
Environment + Sustainability
50% Reduction
Carbon Emissions Target
The company aims to reduce its carbon emissions by half by 2025 compared to 2017 levels.
Net Zero 2050
Carbon Neutrality Goal
The company is committed to achieving net-zero carbon emissions by 2050.
  • Increasing use of renewable energy across operations.
  • Promoting low-carbon technologies, including electrification of rail networks.
  • Investing in green innovation and sustainable rail infrastructure.
  • Commitment to reducing waste, with a focus on reusing and recycling materials.
  • Developing and implementing nature-based solutions to enhance biodiversity.
Inclusion & Diversity
40% Women
Senior Leadership Target
Aiming for 40% of women in senior leadership roles by 2025 to achieve greater gender balance.
  • Rolling out initiatives to support career progression for all employees, particularly women and ethnic minorities.
  • Ongoing leadership development programs focused on building a more inclusive workplace.
  • Increasing the representation of women in technical roles.
  • Diversifying recruitment efforts, including targeting underrepresented groups.
Big Kablio Logo
Kablio AIIf you're someone who helps build and power the world (or dreams to), Kablio AI is your pocket-sized recruiter that gets you hired.
Copyright © 2025 Kablio