Resident and Property Relations: Respond to resident, vendor, and management inquiries and concerns. This includes entering maintenance requests, coordinating vendor access, attending community meetings, and responding to emergencies in a timely and professional manner.
Regulatory Compliance: Assist the site management team in maintaining compliance with all applicable regulations (HUD, LIHTC, etc.). Tasks may include preparing recertification notices, collecting and processing required documentation, and ensuring proper filing and retention of compliance records.
Marketing and Leasing: Achieve and maintain property occupancy goals in alignment with organizational and budgetary targets by actively leasing units, processing applications, and supporting resident retention efforts. Ensure marketing practices align with affirmative fair housing requirements and organizational standards.
Financial Operations: Support the rent collection process by issuing receipts, preparing deposits, and generating delinquency notices. Assist with lease terminations and legal action, as needed. Contribute to achieving budget expectations by making fiscally responsible decisions that increases the net operating income.
Physical Asset: Support the site management team and maintenance team to ensure the property meets and passes all physical inspection standards. Conduct move-in and move-out inspections, walk the property regularly, and help address maintenance issues to preserve asset quality.
Office and Administrative Support: Provide on-site administrative support during office hours by answering phones, managing mail, filing, maintaining office equipment, ordering supplies, and assisting residents. Accurately enter applicant and resident data into the property management system and provide vendor/contractor site access.
Requirements
property management
affordable housing
yardi
fortress
customer service
problem solving
Previous property management experience is required with affordable housing programs such as Tax Credit and Project-Based Section 8 strongly preferred.
Ability to reach above and below the shoulder height.
Ability to work in varying external weather conditions.
Must have a commitment to learning and participating in Aeon's diversity, equity, and inclusion efforts.
Solid and proven work ethic with the ability to use good judgment, prioritize and execute wide-ranging workload in a fast-paced environment.
Ability to conduct property tours and inspections: Includes walking through hallways, stairwells, leasing offices, common areas, and vacant or occupied apartment homes. This may involve navigating multiple floors and uneven surfaces.
Must be a resourceful, problem solving, relationship-building, seeker of excellence, with a commitment to Aeon's mission.
Ability to file documents and enter data for extended periods.
Ability to sit and stand for extended periods.
Exceptional customer service skills, with a focus on resident retention and satisfaction.
Demonstrated ability to organize and compile information from various sources to ensure accurate reporting and regulatory compliance.
Demonstrated ability to engage in interpersonal communication that is culturally responsive, ensuring consideration for differing needs and expectations.
Ability to lift up to 10lbs.
Experience working with individuals experiencing or significantly impacted by mental health challenges, substance use, poverty, long term homelessness, and trauma is a plus.
Strong computer literacy skills including experience with Yardi, Fortress or other property management system is preferred.
Ability to multi-task, prioritize responsibilities, be adaptable and work effectively in a fast-paced, high-energy environment.
Benefits
Information not given or found
Training + Development
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Interview process
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Visa Sponsorship
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Security clearance
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Company
Overview
Founded with a vision to drive progress and efficiency in various industries, the company has steadily become a leader in delivering transformative solutions.
The company offers a broad range of services across construction, engineering, and infrastructure sectors, handling projects of all scales.
The company has been involved in major development projects, including urban developments, energy solutions, and industrial transformations.
With a commitment to technical excellence, the company specializes in industrial, commercial, and residential infrastructure projects.
From groundbreaking energy-efficient systems to large-scale residential developments, the company’s work spans multiple sectors, ensuring sustainable growth.
The company has a history of delivering projects that push the envelope in terms of innovation, often integrating cutting-edge technology in its solutions.
Whether it's designing new urban spaces or constructing state-of-the-art industrial facilities, the company is at the forefront of global infrastructure advancements.
Culture + Values
Pursuing peace, respecting humanity, and contributing to local communities, always with the customer's point of view as its core.
Operations dedicated to the pursuit of peace through prosperity.
Respecting human dignity and valuing personal relationships.
Rooted in local community life and dedicated to making a continuing contribution to the community.
Customer‑First philosophy with an ever‑lasting innovative spirit.
Environment + Sustainability
55.1% Energy Reduction
Energy Consumption Decrease
Achieved a 55.1% reduction in energy consumption per unit of floor space between FY 2010 and FY 2020 in AEON MALL Group.
100% Renewable Energy
Major Shopping Centers
Headquarters and 11 major shopping centers were powered entirely by renewable energy as of FY 2021.
1,318 Species Recorded
Biodiversity Surveys
Biodiversity surveys at 101 stores between 2021–2022 identified 1,318 species, showcasing commitment to ecological biodiversity.
10 Million Trees
Planting Initiative
The Aeon Hometown Forests Program has planted over 10 million trees since 1991, significantly contributing to reforestation efforts.
Target to switch 50% of electricity consumption in Japanese stores to renewable sources by FY 2030; now aiming for 100% CO₂-free electricity in malls by FY 2025.
Installed solar panels on rooftops/walls of ~1,000 locations.
Using natural refrigerants (CO₂) in all new malls since FY 2015, replacing HFC substitutes; first Japanese retailer to do so.
Annual energy/CO₂ reduction goal: 1% per year in energy consumption intensity and CO₂ emissions intensity across property portfolio.
Installed EV charging stations at properties; include Green Lease provisions requiring tenant cooperation on environmental measures.
Scope 1 & 2 emissions target: reduce absolute emissions by 46.2% by 2030 (base year 2019); net-zero target for Scope 3 by FY 2040.
DitchCarbon score: 44 (better than 96% of retail industry); 2023 emissions: ~162,270 t CO₂e total (Scope 1 & 2).
Inclusion & Diversity
The company does not publicly share detailed DEI strategy or outcomes on its corporate website or LinkedIn.
The company does not disclose gender-related statistics or diversity data, including numerical breakdowns by gender or under-represented groups.
No stated DEI strategic goals or programs are mentioned in public disclosures.