Operations & Maintenance Support Manager – O&M

Description

• Assist in development of maintenance hierarchy.
• Assist plant manager with monitoring and reporting of O&M costs including chemicals, power, spares, and subcontract services.
• Maintain statutory logs, operations registers, calibration records, and chemical consumption data.
• Ensure critical equipment availability (RO, MBR, blowers, pumps, AD, Gas consumers).
• Conduct performance evaluations and recommend training and disciplinary actions.
• Ensure continuous compliance to Environment Agency (EA) norms and consent conditions.
• Identify opportunities for energy savings, chemical reduction, water recovery improvement, and sludge minimization.
• Control site budgets and support monthly billing, measurement sheets, and invoice verification.
• Act as the primary operations interface between Aqua Operations and the client site team.
• Plan Protection of client assets through proper operation and maintenance practices.
• Support site in handling abnormal effluent loads, shock loads, and process upsets.
• Supervise and coach site teams.
• Ensure full compliance with contractual SLAs, KPIs, and scope of work.
• Lead debottlenecking, retrofitting, and improvement projects within contract scope.
• Coordinate internal and external audits at client sites.
• Monitor plant availability, treated water quality, recovery, and discharge parameters as per consent conditions.
• Attend daily/weekly coordination meetings with client representatives.
• Manage subcontractors, chemical suppliers, and service providers at site.
• Develop & ensure delivery of daily, weekly, and monthly performance reports to clients.
• Maintain documentation for renewals of consents, audits, and inspections.
• Ensure compliance with ISO, HSE policies, and statutory requirements.
• Enforce safety standards, PPE usage, PTW systems, and toolbox talks.
• Support commissioning and stabilization of new units added under change orders.
• Manage client escalations, non-conformities, and performance reviews.
• Oversee daily operations of ETP/AD plants operated under contract.
• Ensure proper deployment of resource as per contract and shift rosters.

Requirements

• Education: Relevant engineering qualification or background.
• Budgeting, cost control, and P&L support capability.
• Deep technical understanding of Effluent Treatment Plants & Advanced Digestion.
• Strong client-facing, negotiation, and conflict-resolution skills.
• Experience: 5-10 years’ experience in industrial effluent/wastewater O&M
• Proficient in MS Excel, SCADA, ERP, and reporting dashboards.
• Preferred Exposure: Effluent Treatment, Pharma, Factory setting, refining, Advanced digestion.
• Strong knowledge of O&M contracts
• Sound understanding of SHEQ and regulatory frameworks.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance