Director of Operations

Description

• Review financial performance regularly to forecast spend and adjust as needed.
• Negotiate modifications to compensation or staffing plans based on site specific needs.
• Maintain frequent communication and contact across all client sites via phone calls, emails, and site visits.
• Prepare and develop financial and operational reports weekly and monthly.
• Partner with local and national 3rd party vendors and suppliers for onsite material, supplies and equipment.
• Build and maintain long-term relationships with key decision-makers at all client locations.
• Continuously monitor the overall performance of each site and make appropriate changes as needed.
• Work with sales team to develop and grow the business / represent the GDI brand.
• Work directly with client and internal teams to ensure billing and collections are processed in a timely manner.
• Work closely with supervisors and managers to develop their operational knowledge and management capabilities.
• Assure the delivery and execution of all contracted janitorial services within the division.

Requirements

• Ability to show judgment and to work independently.
• High integrity and discretion required.
• Possess a detailed knowledge of the operations at each site (contract, scope of work, building type, client nuances, etc..).
• 7+ years of multi-unit, high volume Operations Leadership within Commercial Cleaning space.
• Excellent verbal and written communication skills.
• Ability to meet deadlines and make sound decisions in stressful situations.
• Strong organizational skills.
• Excellent attention to detail.
• Strong customer service and employee relations skills.
• Able to multi-task.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance