Building materials supplier providing lumber, hardware, and construction services for residential and commercial projects.
Provide customer service and process sales transactions at the retail counter.
1 months ago ago
$18 - $20
Entry-level
Full Time
Campbell, CA
Onsite
Company Size
250 Employees
Service Specialisms
Product consultation
Custom and special orders
Value engineering
Structural design services
Job site deliveries
Sector Specialisms
Residential
Commercial
Custom Millwork
Green Building Materials
Builders Support
Architectural Design
Engineering Services
Truss Manufacturing
Role
Description
sales orders
payment processing
product recommendations
customer service
inventory management
phone handling
Answer telephones and enter sales orders into the system
Actively engage in increasing knowledge of sales techniques and developing product and industry knowledge through attending company training programs and develops knowledge of residential, rural, industrial and commercial construction
Accept payments and apply it to the appropriate customer account
Clean, organize, and maintain the sales floor to keep the store shelves well stocked
Address and resolve service concerns, should they arise
Follow a product/supply checklist for each customer's job and up-selling additional products and supplies
Determine customers' needs and recommending appropriate products and solutions
Build and maintain positive customer relationships by providing excellent customer service
Assist customers with questions regarding product and project information
Requirements
retail
lumber
computer
communication
teamwork
time management
Previous experience in a retail setting preferred
Excellent communication and interpersonal skills
Previous experience in the lumber or building materials preferred
Basic computer and math skills (add, subtract, multiply, and divide common fractions/decimals)
Must take and pass drug test and consent to a background check
Ability to work in a fast-paced environment
Experience working in a team atmosphere
Effective time management and prioritization skills
Benefits
Paid time off including vacation, holiday, and sick leave.
No weekends
Life insurance
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
must consent to a background check
must pass a drug test
Company
Overview
Founded in 1919
Year Established
The company was established in 1919, marking over a century of experience in the building materials industry.
Offers a wide array of lumber, hardware, and other construction-related products.
Primarily serves the residential and commercial construction markets with high-quality products and services.
Known for their strong relationships with contractors and builders, making them a trusted partner for large-scale projects.
Their product range includes everything from framing materials to cabinetry, roofing, and decking.
The company prides itself on providing personalized customer service, with local knowledge and expertise.
Over the years, they have built a reputation for reliability, timely delivery, and a broad network of suppliers.
Culture + Values
We believe in teamwork, treating others with respect, and focusing on continuous improvement.
We prioritize safety and hold ourselves accountable to the highest standards.
We are committed to providing high-quality service to our customers while maintaining a strong reputation in the industry.
We encourage innovation and strive for excellence in all aspects of our work.
We value integrity, honesty, and doing the right thing, even when no one is watching.
Environment + Sustainability
2050
Net-Zero Goal
Targeting zero net carbon emissions by 2050 through comprehensive sustainability efforts.
Committed to sustainability through responsible sourcing and green building practices.
Participates in environmental conservation and waste reduction initiatives.
Reduces carbon footprint through efficient energy use and resource management.
Focuses on promoting eco-friendly products and solutions.
Inclusion & Diversity
strives for a diverse and inclusive workplace through recruitment and retention strategies.
aims to increase the representation of underrepresented groups across all levels of the company.
has set clear goals for improving gender balance and providing equal opportunities for career growth.