Kablio AI

AI Turbo Recruiter

Want to hear how I work? Hit play.Kablio AI applies for you. You just show up to the interviewKablio AI helps you secure roles in construction, clean energy, facilities management, engineering, architecture, sustainability, environment and other physical world sectors.

Get hired, get rewarded!

Land a job through Kablio and earn a 5% salary bonus.

Exclusive benefits

5%Bonus

Service Manager Automation Platforms

Hitachi Energy Ireland Limited

Providing innovative energy solutions for a sustainable, electrified future.

Lead global automation platform services, design, build, operate & govern solutions.

4d ago

Expert & Leadership (13+ years), Experienced (8-12 years)

Full Time

Bengaluru, Karnataka, India

Hybrid

Company Size

38,000 Employees

Service Specialisms

Service & Consulting

Install & Commission

Train & Develop

Assess & Secure

Parts & Maintain

Upgrade, Repair & Extend

Service Agreements

Asset & Work Management

Sector Specialisms

Utility

Industry

Transport

Infrastructure

Energy

Renewable Energy

Grid Automation

Digital Systems & Services

Role

What you would be doing

automation compliance

budget management

strategy execution

team leadership

rpa delivery

stakeholder governance

Ensure service and automation solutions compliance with all relevant Hitachi Energy policies and regulations - IT security, ITGC, data protection, etc.
Responsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines.
Proactively developing and maintaining appropriate IT competence within Automation service, ensuring alignment to given IT goals, and compliance with Hitachi Energy Cyber Security, IT Architecture, and any other relevant internal and external standards and any other applicable directives and guidelines. Providing input for further development of IT internal standards.
Providing input for budgeting. Managing assigned budget effectively and delivery of activities within agreed schedules and costs. Regularly updating actuals and forecast.
Contributing to the development of the Hitachi Energy IT Strategy as required. Implementing and executing strategic objectives and targets for the global Platforms & Applications (P&A) organization against which performance can be measured, e.g. effectiveness, efficiency, quality, and business domain satisfaction levels. Ensure that Automation Platforms strategy is defined and implemented in full alignment with the overall IT and P&A strategy.
Financial management of the service.Lead a delivery team of internal employees and third party service provider.Ensure service delivery adherence to defined SLAs and KPIs, and that SLAs and KPIs are fit for purpose.
Ensuring that the area of responsibility is properly organized, staffed, skilled and directed. Guiding, motivating and developing teams within HR policies, for the benefit of both Hitachi Energy IT and the employee.
Partnering with IT and business design, build, implement and operate automation solutions. Execute and/or ensure execution of IT Strategy, Processes and Standards.
IT Delivery in further developing, implementing and executing the Automation capability within Integration and Automation Platforms Domain. Ensuring delivery model is reflecting changing company needs and is in-line with IT delivery framework and model. Ensuring effective management of all Platform services – covering SLA / OLA management, process management and compliance, release strategy, demand planning & delivery management, and continuous service improvement. Ensuring flawless delivery of agreed projects, on time and on budget following agreed methodology. Taking full accountability for RPA/Automation Services based on Automation Anywhere technology.
Drive operational alignment with Business and IT Functions to ensure various needs and opportunities are identified, prioritized, validated and communicated to all respective partners. Drive automation topic across the organization.
Providing input for any incident, change or project that has, or might have, a major impact on the domain, and/or overall of IT. Informing relevant IT colleagues on any change or project activities which may have a major impact on the others' areas of responsibility.
Governance and Stakeholder management: drive delivery alignment with business and IT functions to ensure automation needs and opportunities are identified, prioritized, validated and communicated to all respective partners.
Manage service provider delivery performance. Partnering and in alignment with IT and Functions teams and the Business, using internal team and 3rd Party IT Suppliers to design, build and implement appropriate Automation Solutions, leading to improved efficiency or operational functionality. Working with the relevant stakeholders to ensure the use of technology to execute recurring tasks or processes in a business where manual effort can be replaced. Ensuring Automation Solutions are fit for purpose, user friendly and run in a sustainable manner. Actively participate in building end-to-end business cases and consolidating them into a strategic Automation solution roadmap.
Governance for assigned tasks, executing all actions in IT processes according to agreed RACIS specification. Enforcing use of established tools, methods and procedures within the team. Facilitate governance for Automation, work on improvements as required, own end-to-end governance of Automation Solutions.
Collaborating with various stakeholders to understand demand towards IT Automation capabilities as well as promoting those capabilities within the organisation. Alignment within the Automation Solutions Community and Business / Functions for processes affecting several areas of business to deliver projects with transversal added value.

What you bring

automation delivery

agile

leadership

hybrid teams