Provides all-inclusive, resort-style independent retirement living communities for 55+ adults.
Front desk and valet concierge for evening shift, handling resident services
1 days ago ago
Junior (1-3 years)
Full Time
Omaha, NE
Onsite
Company Size
799 Employees
Service Specialisms
Independent senior living
All‑inclusive amenities
Housekeeping services
On‑site maintenance
Freedom Dining program
Transportation services
Fitness & wellness
24‑hour concierge
Sector Specialisms
Senior Living
Healthcare
Land Planning
Landscape Architecture
Residential
Luxury Independent Living
Retirement Communities
Sustainable Construction
Role
Description
customer service
resident orientation
administrative scheduling
safety systems
emergency response
valet parking
Deliver outstanding customer service by greeting residents, families, and visitors, answering calls, and anticipating the needs of residents, guests, and vendors.
Welcome new residents and guide them through the orientation process for a smooth transition into the community.
Handle administrative tasks such as scheduling transportation, maintaining accurate records, coordinating guest suite reservations, and ensuring suites meet RLC standards.
Create a positive first impression by performing valet parking services for residents and visitors.
Oversee building safety systems, including fire alarms; follow emergency procedures and assist residents during fires or severe weather.
Manage office supplies, resident documents, and menus; perform clerical duties as assigned.
Support community operations by assisting with room service requests, dining room coverage during peak times, event setup, and responsible alcohol service.
Respond promptly to emergencies, monitor resident call systems, and contact emergency services when necessary.
Maintain cleanliness in common areas and ensure building security by locking and unlocking exterior doors at designated times.
Requirements
high school
microsoft office
driver’s license
food permit
problem solving
customer service
Able to work Thursday-Monday 3:00pm to 11:30pm.
High school diploma or equivalent (GED).
Strong problem-solving, organizational, and multitasking skills in a fast-paced environment.
Ability to communicate effectively in English with residents, guests, and staff.
At least 21 years old with a valid driver’s license and clean driving record; able to valet park vehicles safely.
Must meet local alcohol service requirements and obtain food handler permits within two (2) weeks of hire.
Team-oriented with a proactive approach and attention to detail; reliable in completing tasks accurately and on time.
Previous customer service experience, professional appearance, excellent communication and interpersonal skills.
Knowledge of the local community, preferred.
Intermediate proficiency in Microsoft Office (Outlook, Word, Excel).
Adaptable and flexible to shifting priorities; willing to assist in various areas.
HSA, FSA, LSA
Benefits
Life Insurance
Happy Employees
Competitive compensation and benefits
Paid Time Off
Full Occupancy
Legal & Identity Theft Protection
Short- & Long-Term Disability
Access your pay anytime
Supportive leadership in a beautiful, resort-style environment
Health, Dental, Vision
Happy Residents
$341 benefit stipend per pay period to apply toward:
401(k) with employer match
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
Company
Overview
Early 2000s
Year of Founding
The company was established in Nebraska during the early 2000s.
Hundreds of Millions
Annual Revenues
The company generates annual revenues in the hundreds of millions, reflecting its strong financial performance and business model.
It builds and operates self-contained 55+ retirement resorts complete with gourmet dining, housekeeping, concierge services, and wellness facilities.
Typical developments include on‑site chefs, 24/7 staff, activity directors, theaters, pools, and fitness centers to create a vibrant daily life.
With each community fully staffed—including live‑in managers and maintenance—it’s a turnkey lifestyle solution for active older adults.
Headquartered in Lincoln, Nebraska, it has grown through both development and an in‑house general contracting arm.
Known for seamlessly blending resort amenities with independent living, it offers an upscale yet accessible retirement experience.
Culture + Values
Creating exceptional living experiences for residents and families.
A commitment to providing the best customer service.
Emphasizing a sense of family and community in all interactions.
Offering a fun, energetic, and supportive work environment.
Fostering teamwork, communication, and accountability.
Environment + Sustainability
By 2050
Net-Zero Energy Goal
Aiming to achieve net-zero energy use across all properties by 2050.
Commitment to energy efficiency and sustainability in community operations.
Utilizing green building practices and renewable energy sources.
Focusing on water conservation initiatives and waste reduction.
Engaging in regular environmental impact assessments and improvements.