Complete outbound new lead follow-up to prospective renters via text, email, and phone. A heavy focus on engaging prospects in leasing conversations at the community level
Maintains property waiting list and other updates to various records and reports in accordance with policy and procedure, applicable housing programs and HUD/Agency regulations
Process work orders, package collection, and assist with day-to-day operation of the property and resident satisfaction
Assists with resident retention by providing ongoing customer service to residents post-move-in
Be the on-site Tour Guide, showing future residents’ needs, showing them around your community’s amenity areas and model homes, and highlighting all the benefits that will make them want to call your community home
Coordinate move-ins and move-outs with the onsite staff, residents, and maintenance teams
Build lasting relationships based on your ability to help residents and future residents experience what better living truly means
Prepare daily and weekly reports as needed
Think safety first and ensure that unsafe conditions are corrected promptly in apartments, along the tour paths, in office spaces, and common areas
Take pride in the apartment community; visually inspect and address areas of concern, keep the community clean, and report service needs to maintenance team members
Requirements
microsoft office
yardi
high school
1+ year
property management
communication
Willing to work a flexible schedule, including weekends and holidays.
Must be able to walk the property, which includes climbing stairs.
Able to multitask and meet deadlines in a timely manner
May be required to lift up to 25 pounds without assistance.
Computer literate and proficient in Microsoft Office applications (i.e. Word, EXCEL, Outlook, etc.).
One or more years’ experience in property management, sales, or customer service.
Have a strong working knowledge of the market and competitive set
Knowledge of Yardi or other industry software preferred
High School diploma or equivalent.
Excellent verbal and written communication skills
Must be able to bend, stoop, squat, kneel, climb stairs, push, pull, reach, and carry supplies.
Benefits
Employee Assistance Program
Hospital Indemnity Plan
Voluntary Life/AD&D
Employee Referral Bonus
Paid Holidays and Time Off (3+ weeks)
Accident Plan
Tuition Reimbursement($2,000/year)
Critical Illness Plan
Paid Parental Leave (4 weeks)
Short Term Disability
Legal/ID Theft Protection
Rent Discount (30%)
Pet Insurance
Employee Rewards and Recognition
401(k) Retirement w/ Match + Immediate Vesting
Employer Paid Life/AD&D
Long Term Disability
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
must pass a drug/alcohol test before employment.
company uses e-verify to confirm eligibility to work in the u.s.
Company
Overview
Founded in the heart of New York City.
Over the years, it has grown into a respected name in residential and commercial property development.
Known for its keen focus on community-centric developments, bringing innovative living spaces to urban areas.
It specializes in revitalizing neighborhoods, often breathing new life into underdeveloped areas.
It has an extensive portfolio of luxury apartment buildings and mixed-use developments.
One of its standout achievements includes the transformation of historical buildings into modern, high-demand residences.
Financially robust, it has consistently grown its real estate footprint with a keen eye for long-term value.
Its approach blends thoughtful design with sustainability and urban revitalization efforts.
Culture + Values
We prioritize community-driven solutions.
We believe in building lasting relationships.
We embrace creativity and innovation to solve challenges.
We are committed to integrity and transparency in all aspects of our work.
We maintain a deep respect for the people and places we serve.
Environment + Sustainability
Net zero by 2035
Carbon Neutrality Target
Committed to achieving net zero emissions by a specific year.
Integrates sustainable practices
Property Development
The company integrates sustainable practices into every aspect of its operations.
Energy-efficient designs
Building Innovations
Focuses on energy-efficient building designs and environmentally conscious materials.
Reducing carbon footprints
Smart Technologies
Focuses on reducing carbon footprints through smart building technologies and operational efficiencies.
Inclusion & Diversity
They prioritize building an inclusive workplace that reflects diverse perspectives and experiences.
They have implemented strategies to ensure equal representation and career development for underrepresented groups.
They report a gender balance across leadership positions and have set clear targets for increasing diversity in the workforce.