Resident Management Intern

Description

• Become familiar with AMH applications and operational techniques through trainings and apply as needed.
• Learn and participate in field operations visiting homes, reviewing marketing processes and field quality.
• Learn and apply the customer experience which includes responding quickly and courteously to resident’s concerns and questions, taking prompt action to solve problems, and conveying requests to the appropriate individual(s).
• Work on special cross-functional projects that require building relationships and partnering with other groups and business partners to reach goals.
• Assist with ensuring our properties meet the Company’s standards by communicating maintenance and upkeep needs to the property’s maintenance team members.
• Work closely with the District & Resident Management team to attain knowledge in understanding the full spectrum of responsibilities and day-to-day tasks involved with property management.
• Carries out all responsibilities in an honest, ethical, and professional manner.
• Participate and support in community relations initiatives.
• Work with property management team to assist with sales process from start to finish, overcoming objections, providing solutions, building relationships, and creating excitement.
• Attend weekly/bi-weekly team meetings.
• Provide support by assisting team with completing various financial, administrative, and other reports as needed.

Requirements

• Strong work ethic and a positive attitude; dependable, require minimal supervision.
• Enrolled in/graduated from a university degree program preferred.
• Robust assessment, analytical, critical thinking, and problem-solving skills.
• Ability to meet tight deadlines and effectively prioritize and manage multiple concurrent projects.
• Intermediate proficiency in MS Office Suite, including MS Excel.
• Ability to maintain confidentiality of all aspects of job responsibilities.
• Gain knowledge of marketing strategies, budget management, and understanding customer service.
• Excellent communication skills, both verbal and written.
• Results-driven achiever with exemplary planning and organizational skills, along with a high degree of detail orientation.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance