Traveling Operational Property Specialist

Asset Living

Third‑party real estate management firm overseeing multifamily, student, affordable, senior & build‑to‑rent properties.

Oversee leasing, marketing, and operations across multiple properties, traveling full time.

11 days ago ago

Intermediate (4-7 years), Expert & Leadership (13+ years), Experienced (8-12 years)

Full Time

Atlanta, GA

Onsite

Company Size

8,500 Employees

Service Specialisms

Operations

Due Diligence

Training

Marketing

Financial Planning and Analysis

Human Resources

Advanced Data Analytics

Market Research

Sector Specialisms

Multifamily

Single-family

Affordable Housing

Build-to-Rent

Active Adult

Student Housing

Role

What you would be doing

leasing

renewals

marketing

resident satisfaction

property inspections

staff training

Maintain an awareness and understanding of the goals of the company and work to enhance its overall image and presence in the market
Regularly monitor resident satisfaction in person and through follow-up phone calls and utilizing Customer Satisfaction Surveys
Maintain property appearance and ensure repairs are noted and completed on a timely basis (this requires regular property inspections and tours)
Model effective leasing and customer service techniques and communicate expectations to site team members
Communicate regularly with Regional Vice President, Regional Supervisors, and Community Managers regarding goals, objectives, and relevant concerns, problems, and solutions
Seek out and utilize available internal and external resources to meet goals and objectives
Monitor leasing/renewal progress, focusing on areas needing additional support
Assist the Community Manager in ensuring staff effectiveness through ongoing training, coaching, counseling, and guidance in compliance with Asset training benchmarks
Maintain thorough product knowledge of the property and competition as well as market conditions; complete weekly market survey report
Ensure staff leasing techniques are effective in obtaining closure, follow-up procedures are met, leases are signed/documented, and reporting systems are accurate and up to date
Effectively show, lease, and move in prospective residents.
Plan for and utilize property resources, equipment, and supplies economically (i.e., obtaining bids/pricing from vendors, suppliers, and contractors, dealing with inadequate service, etc.)
Assist the Community Manager in using consistent techniques and company directives to screen, hire, train, coach, and develop on-site staff
Implement all marketing efforts and outreach, developing campaigns and assisting with design to generate traffic
Promote harmony and quality job performance of staff through support and effective leadership
Develop and implement resident retention programs (i.e., resident functions, special promotions, monthly newsletter, etc.)
Monitor and implement all social media and online presence, including all campaigns being used
Develop marketing communication materials targeting Company market niches
Audit all lease files to ensure adherence to policies and procedures
Identify marketing needs of specific communities or areas to facilitate the development and implementation of marketing plans to accomplish objectives
Deal with resident complaints, concerns, and requests to ensure resident satisfaction
Develop new relationships and strengthen existing relationships with business contacts and vendors
Identify potential Company customers utilizing market and demographic data as well as industry knowledge
Ensure staff compliance and consistency with Company policies and procedures
Keep abreast of relevant industry topics to incorporate them into planning and decision-making
Assist in developing an annual marketing plan and marketing budget
Supervise the planning, preparation, and implementation of all leasing and renewal events as approved by the Community Manager
Maintain a solid awareness of company and regional performance and make decisions that will have a positive effect on performance.
Manage excellent customer service and monitor service request turnaround and responsiveness of maintenance staff
Utilize established sales and marketing strategies to increase property traffic, maintain closing ratios, and achieve budgeted occupancy
Assist with supervision of all business functions related to operations
Mentor community team members on leasing and marketing skills and concepts

What you bring

computer

osha

bachelor's