Description
service requests
grounds inspection
turnkey ops
preventative maintenance
inventory management
resident communication
As a Service Manager at the Preston Pointe community, you will lead daily operations to ensure properties are well‑maintained, vacancies are prepared efficiently, and resident concerns are addressed promptly.
- Organize, prioritize, and guarantee service requests and repairs are completed correctly and timely
- Inspect grounds, buildings, and community features daily to minimize liability and maintain curb appeal
- Oversee turnkey operations and ensure vacant units are rent‑ready promptly
- Execute service requests using computer software systems daily
- Perform turnkey work as required and inspect all make‑readies
- Follow standard operating procedures
- Maintain basic knowledge of local and state codes for permitting, signage, and pool regulations
- Enforce company policies and procedures
- Communicate effectively with residents, associates, vendors, and supervisors
- Collaborate with community director to resolve maintenance‑related resident issues
- Assist community director in documenting counseling sessions with maintenance staff
- Maintain a preventative maintenance program to reduce emergency repairs
- Run a hazard communications program and promote safe work practices
- Assist with recruiting, hiring, training, and recommending promotions or terminations
- Obtain competitive bids for maintenance expenses with community director
- Adhere to budget guidelines
- Purchase supplies and vendor services using standard purchase order and bidding procedures under supervision
- Monitor inventory and maintain appropriate levels of parts and supplies
- Rotating on‑call responsibility for after‑hours emergencies
Requirements
maintenance
property software
flexible schedule
epa/hvac
driver's license
organizational
The role requires strong organizational skills, knowledge of local codes, and the ability to manage budgets, vendor relationships, and preventative maintenance programs while upholding safety and company policies.
Ideal candidates bring at least one year of general maintenance experience, proficiency with property‑management software, flexibility for weekend and on‑call duties, an EPA/HVAC certification (or willingness to obtain one with company support), and reliable transportation.
- 1+ years of hands‑on general maintenance experience
- Strong proficiency with property management software systems
- Availability to work a flexible schedule, including weekends
- EPA/HVAC license or certification
- Valid driver's license and/or reliable transportation
Benefits
The company has been recognized as a Great Place to Work for three consecutive years and named a Top Workplace by the Houston Chronicle, reflecting its focus on creating a rewarding environment for employees.
Hilltop Residential offers a competitive benefits package, professional growth opportunities, and a commitment to equal employment opportunity for all applicants.
- Competitive Pay
- 401k with Company Match
- Comprehensive Medical, Dental and Vision Plans
- Paid Life Insurance
- Employee Referral Program
- Short and Long Term Disability
- Paid Time Off
- Employee Rent Discount Program
- Rapidly Growing Company with Opportunities for Growth
Training + Development
Information not given or found
