Convention Center Support Technician I

Description

Keeping end users up and running with grace and customer service.

Passionate about keeping enterprise convention center users connected and worry-free? Your next role will ensure our clients are connected, supported, and taking care of for all of their conference needs. On site at the convention center in Cincinnati, Ohio, you will be responsible for managing on-site day of convention connectivity for one of our clients and their conference spaces.

• Ensure all setups comply with safety regulations and standards.
• Perform routine maintenance and troubleshooting of technical equipment and systems.
• Keep track of equipment inventory and report any damages or losses.
• Interact with event organizers and attendees to address technical issues and ensure a positive experience.

Requirements

• Proficient with modern audio-visual equipment, strong problem-solving skills, and excellent customer service abilities.
• Previous experience in a similar role, preferably in a convention center or event venue.
• Basic Cisco connectivity experience, CCNA preferred
• Excellent customer service experience and top-notch verbal and written communication skills

Benefits

We’re large enough to deliver and maintain large-scale operations, giving you the opportunity to work on exciting projects and expand your skills. You’ll be surrounded by talented colleagues who thrive on solving problems, just like you. Together, you’ll make your mark on projects that matter and find new strengths along the way.

• Thousands of LinkedIn Learning courses
• 4 days off each year to volunteer
• Competitive benefit packages
• Vacation starting at 15 days increasing with length of service
• Paid Parental Leave
• Annual Bonus
• Salary: $27 - $35 per hour
• Flexible working opportunities
• 10 days paid sick leave

Training + Development

Interview process

Visa Sponsorship

Security clearance