Digital Services Technician / Techniciens de Services Digitaux
Trane Technologies
Commission, diagnose, and repair HVAC/chiller systems using advanced analytics and AI.
8 days ago ago
Intermediate (4-7 years), Expert & Leadership (13+ years), Experienced (8-12 years), Junior (1-3 years)
Full Time
Laval, Quebec, Canada
Field
Company Size
41,000 Employees
Service Specialisms
Energy Efficiency
Sustainability
HVAC Systems
Building Automation
Climate Solutions
Engineering
Design
Consulting
Sector Specialisms
K-12 Education
Higher Education
State & Local Government
Energy Supply Services
Renewable Energy and Power Solutions
Energy Contracting
Commercial
Residential
Role
What you would be doing
client contact
preventive maintenance
system diagnosis
equipment repair
parts ordering
technical support
- Représenter l'entreprise en étant le contact direct avec les clients.
- May be required to supervise apprentice technicians.
- Document material, parts, work, and all costs associated with each task and return unused resources.
- Responsible for servicing assigned equipment and projects and ensuring customer satisfaction.
- Perform preventive maintenance, site reconnaissance, replacements, and modifications as needed or requested by customers.
- Analyser, diagnostiquer et réparer les systèmes et équipements des clients.
- Utilize advanced analytics and artificial intelligence systems to optimize buildings.
- Doit être disponible pour faire des heures supplémentaires et/ou travailler les week-ends au besoin.
- Peut être amené à superviser des apprentis techniciens.
- Identify parts to order for jobs and timing for placing orders.
- Avant les travaux et réparations sur site, examiner la disposition des équipements, anticiper les difficultés, collecter le matériel nécessaire et coordonner le travail selon les besoins.
- Assurer le service des équipements et des projets qui vous sont assignés, ainsi que la satisfaction du client.
- Provide sales leads to account managers.
- Provide technical support to customers.
- Use hand tools and interpret drawings, plans, and specifications to diagnose and perform repairs.
- Keep knowledge up to date on installation, maintenance, operation, service, and repair of Trane products with ongoing training provided by Trane.
- Occasionally travel with overnight stays may be required.
- Provide documents and reports within prescribed deadlines.
- Provide training to customers.
- Prior to work and repairs on-site, review equipment layout, anticipate difficulties, gather necessary materials, and coordinate work as needed.
- Identifier les pièces à commander pour effectuer les travaux et déterminer le moment de passer les commandes.
- Represent the company by serving as direct contact with customers.
- Utiliser des outils manuels et interpréter des dessins, plans et spécifications pour poser des diagnostics et effectuer des réparations.
- Read and interpret specifications, drawings, and product and building designs.
- Analyze, diagnose, and repair customer systems and equipment.
What you bring
driver's license
communication
math aptitude
technical diploma
5 years
ai analytics
- Permis de conduire.
- Bonnes compétences en communication.
- Driver's license.
- Aptitudes mathématiques.
- Strong communication skills.
- Reasoning ability.
- Nous avons un impact : Nous croyons que ce que nous faisons a le potentiel de changer le monde. Ensemble, nous nous efforçons quotidiennement de créer un impact durable et positif sur la planète.
- Diplôme d'études techniques ou professionnelles dans le domaine de la mécanique du bâtiment, de la réfrigération ou de l'automatisation industrielle, et au moins cinq ans d'expérience dans un poste similaire, ou une combinaison équivalente de travail et d'éducation.
- D'autres fonctions peuvent être attribuées.
- Mathematical aptitude.
- Must be available for overtime and/or weekend work as needed.
- Effectuer la maintenance préventive, reconnaître les lieux de travail, effectuer des remplacements et des modifications selon les besoins ou les demandes des clients.
- Capacité de raisonnement.
- Technical diploma in the field of building mechanics, refrigeration, or industrial automation, and a minimum of five years of experience in a similar position, or an equivalent combination of work and education.
- Utiliser des systèmes d'analytique avancée et d'intelligence artificielle pour optimiser les bâtiments.
- Nous nous épanouissons au travail et à la maison : Nous offrons des avantages sociaux significatifs, une rémunération compétitive, des opportunités d'apprentissage et de développement, ainsi que des possibilités de carrière enrichissantes. Nous sommes fermement attachés au bien-être et à la sécurité de nos employés.
- Fournir des pistes de vente aux chargés de compte.
- Fournir un support technique aux clients.
- Fournir des documents et des rapports dans les délais prescrits.
- Lire et interpréter des spécifications, des dessins et des conceptions de produits et de bâtiments.
- We do what's right, always: We offer significant benefits, competitive compensation, learning and development solutions, and rewarding career opportunities. We are deeply committed to the well-being and safety of our employees.
- Maintenir à jour ses connaissances en matière d'installation, de maintenance, d'opération, de service et de réparation des produits Trane avec l’aide de formation continue offert par Trane.
Information not given or found
Interview process
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Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
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Company
Overview
2008 Founded
Year Established
The company was established in 2008, marking the beginning of its journey in delivering innovative climate solutions.
- Delivers cutting-edge climate solutions.
- Global leader in creating sustainable, energy-efficient HVAC systems and services.
- Offers a wide range of products, including air conditioning, heating, and ventilation systems.
- Works with clients across residential, commercial, and industrial sectors to reduce energy consumption.
- Specializes in advanced technologies for decarbonizing building systems and improving energy efficiency.
- Typical projects include large-scale HVAC installations in commercial and industrial buildings.
- Notable for integrating digital technology into traditional HVAC systems for smarter building solutions.
- Customer First
- Integrity
- Innovation
- Sustainability
- Teamwork
- Excellence
Net-zero by 2050
Long-term climate commitment
Committed to achieving net-zero carbon emissions by mid-century, aligning with global climate goals.
50% emission reduction
Ambitious emissions target
Aiming to cut greenhouse gas emissions in operations by half by 2030, showcasing strong climate action.
Carbon-neutral by 2030
Global operational commitment
Plans to achieve carbon neutrality across global operations by 2030, reflecting a bold sustainability pledge.
- Leveraging technology to deliver sustainable solutions
- Focused on creating energy-efficient products and solutions for customers
40% women
Leadership Diversity
Targeting 40% women representation in leadership roles by 2030.
By 2030
Gender Parity Target
Aiming for gender parity in leadership roles globally.
- Focus on hiring diverse talent through global recruitment strategies
- Promoting diverse leadership teams across business functions
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