Description

The Electrical Compliance Officer audits and assesses the quality, compliance and safety of electrical work carried out by in‑house electricians and external contractors, ensuring adherence to BS 7671, the Electricity at Work Regulations 1989 and Riverside’s internal policies, while protecting the DLO’s NICEIC registration.

The role includes participation in an out‑of‑hours rota for repairs and maintenance services.

• Ensure all electrical installations, repairs, and compliance inspections meet statutory, regulatory, and Riverside’s quality standards.
• Conduct compliance audits across the domestic and communal electrical teams, covering all building services electrical systems, including associated trades.
• Audit and verify the work of both Riverside’s Direct Labour Organisation (DLO) electricians and external contractors.
• Act as the primary liaison for third‑party auditors, supporting independent audits and ensuring findings are implemented.
• Identify non‑compliance issues and safety risks, working with teams to implement and track corrective actions.
• Support the contract management team in assessing contractor performance and ensuring service level agreements (SLAs) are met.
• Provide training and technical guidance to electricians and contractors to improve work quality and compliance.
• Maintain detailed audit reports and compliance records, identifying trends and driving continuous improvement.
• Protect Riverside’s DLO’s NICEIC registration by ensuring compliance with all necessary regulatory standards and implementing corrective actions as required.
• Act as a main point of contact for third‑party electrical safety auditors.
• Assist in preparing documentation and compliance reports for external audits.
• Work alongside external auditors to validate compliance levels and implement their recommendations.
• Facilitate on‑site inspections and provide access to necessary records and reports.
• Review external audit findings and implement corrective actions in collaboration with internal teams and contractors.
• Ensure corrective actions are taken promptly to avoid any negative impact on Riverside’s NICEIC registration.
• Conduct performance audits of external electrical contractors, ensuring compliance with BS 7671 and regulatory requirements.
• Assess contractor adherence to NICEIC accreditation standards and Riverside’s quality standards.
• Provide feedback to procurement and contract management teams on contractor performance risks.
• Monitor contractor compliance KPIs and support decision‑making on contract renewals and service agreements.
• Deliver technical training sessions and toolbox talks on compliance, safety, and best practices.
• Provide real‑time feedback to electricians and contractors following audits and inspections.
• Ensure engineers and associated trades are kept up to date with regulatory changes in electrical safety and compliance.
• Support NICEIC and external regulatory inspections and ensure compliance documentation is up to date.
• Maintain comprehensive audit records, compliance reports, and contractor performance reviews.
• Identify trends, gaps, and areas for improvement in Riverside’s compliance framework.
• Contribute to the development of gas, heating, HIU, Heat Store, and water system policies and procedures to align with best practices.
• Work collaboratively with Riverside’s Property Services, Compliance, and Asset Management teams to enhance safety standards.
• Ensure ongoing compliance to safeguard Riverside’s DLO’s NICEIC registration, including implementing improvements where necessary.
• Carry out inspection, testing and certification of gas installations on occasion.
• Conduct site visits and inspections of completed electrical works.
• Review EICRs, PAT testing records, emergency lighting logs, and direct hot water cylinder maintenance records.
• Investigate electrical complaints and incidents, ensuring remedial actions are taken.
• Support contractor review meetings and performance monitoring.
• Facilitate third‑party audits, implementing recommendations from external compliance reports.
• Prepare detailed audit reports, summarising findings, risks, and corrective actions.
• Collaborate with colleagues on gas‑related incident investigations or complaints.
• Investigate and resolve complaints (both informal and formal) and respond to customers within service standards, analyzing lessons learned and arranging additional training if required.
• Ensure compliance with the Smoke and Carbon Monoxide Alarm (Amendment) Regulations 2022.
• Participate in out‑of‑hours rota for repairs and maintenance services on a regular basis.

Requirements

Applicants are encouraged to apply even if they do not meet every essential criterion, and must provide a current CV and covering letter. Riverside will not be able to sponsor candidates beyond its existing sponsorship licence.

• Fully qualified electrician with experience in compliance auditing.
• NICEIC Registration Electrical Qualifying Supervisor eligibility
• City and Guilds 2391 – Inspection and Testing, or equivalent
• Level 3 NVQ in Electrotechnical Services or equivalent
• City and Guilds 2382-22 (or equivalent) BS 7671 (Latest Edition)
• Portable appliance testing (PAT)
• Electrical compliance testing and inspection (EICRs and periodic inspections)
• IET Code of Practice for Electrical Safety Management
• Experience auditing and managing compliance for a full cross‑section of building services electrical systems, including EICRs, emergency lighting, PAT testing, electrical heating systems, and direct hot water cylinders.
• Strong grounded knowledge of BS 7671 Wiring Regulations, Electricity at Work Regulations 1989, IET Code of Practice for Electrical Safety Management, Health & Safety at Work Act 1974.
• Experience in contractor performance audits and compliance assessments.
• Strong technical report writing and analytical skills for documenting audit findings.
• Ability to liaise with third‑party auditors and regulatory bodies (e.g., NICEIC).
• Understanding of NICEIC requirements and the need to maintain Riverside’s NICEIC registration.
• Excellent diagnostic and problem‑solving skills.
• Strong communication and interpersonal skills.
• Good time management, planning and organisational skills.
• Proficient with IT systems (e.g., Microsoft Office, auditing software).
• Full UK Driving Licence.
• Experience working in social housing, DLO operations, or compliance management for multi‑trade teams.
• NICEIC‑approved status or experience working with accredited compliance schemes.
• Knowledge of compliance management software and audit tracking systems.
• Experience delivering technical training and best practice workshops.
• Awareness of CDM regulations and building compliance frameworks.
• Health and Safety qualifications IOSH/SMSTS/SSSTS.
• Microgeneration Certification Scheme (MCS) accreditation: Solar PV, Battery Storage, Wind Turbines and CHP.
• Level 4 Certificate in Electrical Safety Management in Social Housing.
• Professional Membership of a relevant industry body (e.g. IET).

Benefits

Job Title: Electrical Compliance Officer. This is a permanent role with a salary of £49,136.93 per annum, a 35‑hour week, Monday‑Friday hybrid working, based in Camden, London.

Riverside, part of One Housing, is a not‑for‑profit social housing and regeneration organisation with a portfolio of over 75,000 affordable homes, providing a variety of services from homelessness support to retirement living.

The company values diversity and inclusion, offering guaranteed interview schemes for disabled and ethnically diverse candidates who meet the minimum requirements.

• Competitive pay & generous pension
• 28 days holidays plus bank holidays
• Flexible working options available
• Investment in your learning, personal development and technology
• Domestic and communal electrical systems

Training + Development

Interview process

Visa Sponsorship

Security clearance