Traffic Management Center Operator
Lbj Texpress Lanes
Monitor traffic flow and dynamic toll pricing, manage incidents via ATMS.
8 days ago ago
Expert & Leadership (13+ years), Experienced (8-12 years)
Full Time
Dallas, TX
Field
Company Size
50 Employees
Service Specialisms
Design‑build
Finance
Operate
Maintain
Sector Specialisms
Infrastructure
Transport
Role
What you would be doing
dms updates
toll sign
cctv monitoring
atms management
incident reporting
device diagnostics
- Activate and update Dynamic Message Signs (DMS) to notify motorist of ongoing traffic events, associated back-ups, delays, alternative routes, and Amber/Silver alerts
- Monitors and visually confirm rates displayed on Toll Rate Sign (TRS) are accurate and manually adjusting, if needed, based on traffic conditions and according to established guidelines and business rules
- Uses closed circuit television (CCTV) cameras, and several other means (networks, Waze, etc.) to detect, verify, and coordinate response to traffic events, such as accidents, congestion, construction, spills, etc.
- While performing the duties of this job, the employee is regularly required to talk or hear
- Communicates via telephone and/or radio with incident responders, field personnel, the general public, and other public and private agencies to report and receive information concerning road hazards and or obstructions
- Sends Traffic Advisories emails and updates classifying the accident type, severity and outlining the event details ex., injuries, lanes blocked, traffic backup, property damage, etc.
- Utilizes our DYNAC Advanced Traffic Management System (ATMS) software application for real time monitoring of traffic flow, entry of incident information and updates, and incident response and management
- Detects and verifies field device failures with system diagnostics (MOMS) and provide rapid notification to ITS Maintenance staff for remedy
- The employee is frequently required to stand, walk and sit
What you bring
bachelor's degree
microsoft office
typing proficiency
teamwork
multitasking
map reading
- Willingness to work schedules that will include night shifts and weekends
- Ability to uphold a professional relationship with all internal and external staff members and general public
- Associate or bachelor’s degree is strongly preferred or at least three years of professional job experience in transportation, traffic management, incidence response, radio dispatch, or a commercial operations environment or similar preferred.
- Punctuality and adherence to scheduling
- The position is defined as essential personnel and may require additional hours and flexibility of scheduling in response to increased demands and significant events.
- The employee may be required, in rare instances, to travel to and from NTE Traffic Management Center for short durations
- Willingness to be flexible with your schedule and rotate between different shifts over time
- Must be able to demonstrate typing proficiency and basic computer skills
- Specific vision abilities required by this job include ability to adjust focus, as necessary to use a computer
- Familiarity with Dallas LBJI-635, Mid-Cities Region I-183, Fort Worth 35W and I-820 geography is a plus
- Ability to follow detailed procedures and take direction
- Must be able to communicate well with motorists and maintain a positive and helpful attitude when on call
- The employee must occasionally lift and/or move up to 25 pounds
- Ability to coordinate real time activities and initiate immediate priorities, for self and support
- Must be able to multitask, problem solve, and implement innovative processes within a fast-paced environment while remaining calm and effective under pressure
- Must be able to demonstrate computer proficiency, especially as to Microsoft Excel, Word and Power Point and other PC based programs
- Ability and willingness to work alternate work schedules and be on-call 24
- Ability to read maps and charts
- Good teamwork skills and active working attitude required
Information not given or found
Training + DevelopmentInformation not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
Company
Overview
- Committed to enhancing traffic flow in Dallas through high-quality toll lanes.
- Revolutionizing transportation with a focus on fast and reliable travel.
- Specializing in constructing and maintaining express lanes to boost mobility and ease congestion.
- Setting new standards in toll lane solutions for smoother commutes.
- Undertaking intricate infrastructure projects with meticulous attention and engineering prowess.
- Partaking in an extensive initiative to modernize regional transportation and improve daily commutes.
- Employing advanced toll lane technologies, including real-time traffic monitoring.
- Paving the way for future transportation innovation in Texas.
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