Premier luxury bath & kitchen brand blending artisanal craftsmanship with timeless design.
Oversee client orders from pre-order through delivery, aiding showroom sales.
4 days ago ago
Junior (1-3 years)
Full Time
Greenwich, CT
Office Full-Time
Company Size
781 Employees
Service Specialisms
Engineering
Consulting
Design
Project Management
Sector Specialisms
Residential
Commercial
Industrial
Municipal
Water
Wastewater
Sanitary Sewer
Stormwater Management
Role
Description
order reporting
order entry
payment processing
order management
issue resolution
client communication
Manage and track all order reporting data
Support the Showroom Sales Consultants in the sales efforts with pre-sale activities like quotes/order entry, sample requests, and processing and collecting payments
Own order management process from pre-order through delivery while delivering exceptional customer-centric experiences to internal partners and external customers
Partner with Sales Consultant, Client Services, and Technical Support Team to resolve client issues in timely manner and to client's satisfaction
Manage all communications to internal departments and external clients to ensure order accuracy, timely delivery, and client satisfaction
Requirements
communication
microsoft office
project management
design
organization
Excellent verbal and written communication
Proficient in Microsoft Office
2+ years administrative or project management experience
Art/Interior design or luxury retail/service experience preferred
Strong organizational skills
Benefits
Information not given or found
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
Company
Overview
$42 million+
E-commerce Revenue
Reflects a modern evolution alongside traditional showroom sales, emphasizing the company's strong online presence.
Founded in 1978, the company began as a celebration of European bathing traditions reimagined for modern interiors.
Its founders championed artisanal quality, integrating genuine materials like Venetian glass, Tuscan marble and finely grained wood.
Over time it evolved into a full-service design resource, offering faucets, surfaces, cabinetry, fixtures, lighting and bespoke furnishings.
Renowned for premium commercial and residential projects—from high-end homes to upscale hospitality venues.
Global distribution spans North America and Europe via flagship showrooms, boutique partners, commercial deals and e‑commerce.
Its catalog features heirloom-quality pieces, such as stone sinks, marble tubs and Murano-glass lighting—all individually crafted.
A commitment to design authenticity has driven both timeless aesthetic appeal and mechanical excellence.
Standout fact: each product is born from collaborations between designers, craftsmen, artisans and manufacturers.
With a rich heritage and innovative leanings, they’ve transformed ordinary bathrooms and kitchens into curated works of art.
Culture + Values
10 Years
Employee Tenure
Team members have built long-term careers here, showing dedication to their roles and growth.
Authenticity is displayed in every action they take.
Fostering an open-door culture is a top priority.
Providing a welcoming, positive, and supportive environment that values work-life balance.
Client-focused teams with passionate individuals dedicated to the product.
Environment + Sustainability
90% brass recycled
Brass Recycling Rate
Almost 90% of brass alloys are recycled, enabling infinite recyclability.
80% packaging void-fill
Sustainable Packaging
80% of packaging void-fill is either 100% biodegradable or 50% recycled material.
5 tons metal recycled
Annual Recycling Achievement
5 tons of metal were recycled in 2022 at warehouses/showrooms.
606 lbs e-waste
E-Waste Recycling
606 lbs of e-waste were recycled in 2022, contributing to proper disposal.
Warehouse uses FSC-certified paper and SFI-certified corrugated cardboard.
LED lighting and energy-conserving timers used in warehouse operations.
Partnerships with Assent and external audits ensure compliance with Prop 65, RoHS, TSCA, waste-framework.
Responsible sourcing: majority of fittings manufactured in Europe under strict environmental & labor regulations; vendor audits (FWC) and Vendor Code of Conduct.
Inclusion & Diversity
45%
Diversity Rating
The company ranks in the bottom 45% of similar-sized companies for diversity, according to Comparably.
Diverse employees rate CEO, leadership, and happiness highest among categories.