Drive process improvement and lead adoption of standard Management Model processes and procedures, which deliver sustainable top quartile cost and performance levels.
Manage a budget totaling over $15-20 million annually.
Manage the maintenance, support, and minor enhancement of applications and systems of a product portfolio that delivers world-class performance and service.
Maintain relationships with business areas and clients, ensure business processes and requirements are identified and well understood, facilitate committees and forums that drive investment and technology strategy for the supported product portfolio - requires extensive domestic and international travel
Partner with business clients to justify and prioritize small project investments and manage the delivery and execution of small projects while ensuring top quartile levels.
Evaluate performance and provide coaching for IT personnel. Promote diversity and foster teamwork, collaboration, and a learning organization.
Requirements
leadership
10 years
master’s
crm
order-to-cash
analytical
Supervisory or managerial experience
Technical, analytical, consulting and organizational skills along with strong demonstrated oral and written skills
Experience and deep knowledge of foundational business processes
Bachelor's degree in Information Systems or a Technical field, and 10 years of relevant experience
Strategically lead during periods of ambiguity and change and balance multiple priorities
Bachelor's degree and 10 years of relevant experience
Experience with Retail Order to Cash Applications
Ability to effectively convey complex technical information to both technical and nontechnical audiences including investigators, senior management, team members and others
Experience with implementation CRM systems
Ability to effectively present information and respond to questions from supervisors, colleagues, and customers
Benefits
Information not given or found
Training + Development
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Interview process
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Visa Sponsorship
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Security clearance
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Company
Overview
Reclaimed independence in 2022 to focus on clean-energy goals.
Powers over 20 million U.S. homes and businesses with diverse energy sources.
Restarted Three Mile Island Unit 1 with Microsoft's 20-year energy agreement.
Provides retail energy services to ~2 million customers, including Fortune 100 companies.
Culture + Values
Safety and operational excellence are prioritized in every operation, ensuring reliable service 24/7, 365 days a year.
Committed to continuous improvement and innovation, striving to be the best operators and deliver cutting-edge technology.
Acting with integrity and accountability, valuing respect and trust in all interactions with colleagues, customers, and communities.
Fostering a culture of respect, belonging, diversity, and inclusion, where all voices are heard and valued.
Investing in education and training to drive positive change across America.
Leading the transition to cleaner energy, championing resilient climate solutions for a sustainable future.
Environment + Sustainability
Produced 163 TWh zero-emission nuclear generation in 2021 (enough for ~14.9 million homes).
As of end-2022, 100% of C&I customers received hourly, customer-specific GHG impact information.
Developing roadmap with KPIs covering all Scope 1 and Scope 2 emissions.
Commitment to engage key energy suppliers on GHG and climate adaptation strategies.
Inclusion & Diversity
DEI mission centered on: respecting one another and creating belonging; attracting, retaining and advancing employees; integrating diversity as a core business imperative.
Supplier Development & Engagement: inclusive supply chain with equal opportunity to small and local businesses.
Equal-opportunity employer; non-discriminatory practices in recruitment and advancement.
DEI Center of Excellence established to strengthen DEI commitments and employee/customer support.