Service Account Manager

Description

The Service Account Manager is responsible for growing and maintaining strong client relationships while supporting sales, estimating, and service delivery efforts.

• Build and maintain long-term relationships with clients to grow the roofing service business.
• Collaborate with local and national teams to support client needs and promote Flynn’s brand.
• Communicate with customers to understand their requirements and offer tailored service solutions.
• Follow up on quotes, tenders, and service opportunities to ensure client satisfaction.
• Represent Flynn at industry events and client meetings.
• Support marketing efforts through strategic initiatives and social media engagement.
• Prepare accurate takeoffs, estimates, and work orders in a timely and professional manner.
• Deliver virtual presentations to clients and stakeholders.
• Contribute to business development and support corporate initiatives.

Requirements

• Experience in a construction environment; Service Roofing or Sales experience is considered an asset.
• Exceptional communication and organizational skills, with strong time management abilities.
• Proven ability to multitask and thrive in a fast‑paced, collaborative environment.
• Entrepreneurial spirit and drive to expand Flynn’s service offerings.
• Proficiency in MS Office and industry‑specific tools such as Bluebeam and AutoCAD.
• Solid understanding of contract documents and estimating principles.
• RRSP Matching.

Benefits

• Competitive wages and benefits.
• Structured bonus plan.
• Great environment where the motto is "Flynn Family Winning Together".
• Ongoing career development courses and programs through the in‑house Flynn University.

Training + Development

Interview process

Visa Sponsorship

Security clearance